Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Almost Perfect: My Experience with the s25 Ultra
on May 21, 2026
Posted by: JayLin
[This review was collected as part of a promotion.] Honestly, the Galaxy S25 Ultra is a total powerhouse, but it’s definitely a bit of a "love-hate" relationship when it comes to the design.
The Good Stuff:
The first thing you notice is how premium it feels. The titanium frame and that massive 6.9-inch screen just scream high-end. I spend a lot of time gaming on Honkai: Star Rail, and the Snapdragon 8 Elite is a beast—it stays cool even after an hour of maxed-out settings. For movies and streaming, the anti-glare display is a game-changer; I don't have to fight my living room lamp reflections anymore.
The first thing you notice is how premium it feels. The titanium frame and that massive 6.9-inch screen just scream high-end. I spend a lot of time gaming on Honkai: Star Rail, and the Snapdragon 8 Elite is a beast—it stays cool even after an hour of maxed-out settings. For movies and streaming, the anti-glare display is a game-changer; I don't have to fight my living room lamp reflections anymore.
School:
Galaxy AI is where I actually get stuff done. I use Note Assist to summarize long recordings from meetings or lectures, and Circle to Search is basically my new best friend for quick research. Samsung DeX is honestly something most people sleep on, but it’s actually amazing for turning your phone into a full-blown workstation for work or school. It’s a total game-changer for multitasking.
Galaxy AI is where I actually get stuff done. I use Note Assist to summarize long recordings from meetings or lectures, and Circle to Search is basically my new best friend for quick research. Samsung DeX is honestly something most people sleep on, but it’s actually amazing for turning your phone into a full-blown workstation for work or school. It’s a total game-changer for multitasking.
The Reality Check:
The camera is absolutely top-notch for sports and daytime shots, but I’ve noticed it still holds back a little in low light—it can get a bit soft when the sun goes down. Also, while it feels premium, those pointy corners are a literal pain. It’s not the most comfortable to hold one-handed for a long time; it definitely starts digging into your palm during a long scroll.
The camera is absolutely top-notch for sports and daytime shots, but I’ve noticed it still holds back a little in low light—it can get a bit soft when the sun goes down. Also, while it feels premium, those pointy corners are a literal pain. It’s not the most comfortable to hold one-handed for a long time; it definitely starts digging into your palm during a long scroll.
Despite the ergonomics, the battery life and AI features make it a productivity monster. It's the ultimate "do-everything" device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a relighibel and set it in its own category
on May 21, 2026
Posted by: Jaywatts
[This review was collected as part of a promotion.] This is the most amazing device i've ever owned from s o l e d screen for gaming streaming, and it 's amazing speeds and not only just for that, but with its a I features.And its ability to do almost anything that you could think of it literally is a computer. In the PaLM of your hand and anything you can do on a computer. You can do one here from its camera to the remix of photos, to literally just telling your phone what to do. And it would do it save so much time from googling or whatever else you need to look up when you just ask gem? And I and it literally, we'll take it into its own hands, from the fact of the AI features. And writing your own professional letters, legal letters, or whatever else needs done.This device is all in one and well worth it and to the point that I literally bought the galaxy watch ultra and another s25 ultrain the preorderdthe s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This one is a keeper
on May 21, 2026
Posted by: 80sMan
[This review was collected as part of a promotion.] I haven't yet found a compelling reason to upgrade my S25 Ultra to the latest model. Normally I upgrade every year but with the S25 Ultra I don't feel the need. It does everything I need it to do. The Galaxy AI helps with translations and photo editing which for me are key functions. Also for work I am able to do much of my job on my phone. All in all I'm happy with the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on May 21, 2026
Posted by: Mamaws
[This review was collected as part of a promotion.] My Galaxy AI S25 Ultra is an absolutely awesome phone. The screen images are so crisp and clear. The picture quality is amazing! So sleek and cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned. Screen is unreal.
on May 21, 2026
Posted by: VishalS25ultra
[This review was collected as part of a promotion.] I just unboxed my S25 Ultra and it’s already making a huge difference in my day-to-day. Honestly, I didn't think I'd use Galaxy AI as much as I do, but the "Circle to Search" and live note summaries have been total game-changers for keeping my work and school notes organized without the usual headache.
When I finally clock out, this thing turns into a mini cinema. I use it for streaming movies and catching up on sports while I’m commuting, and the brightness is so good I don't have to squint even in direct sunlight. For gaming, the performance is just ridiculous zero lag, even on the highest settings.
Whether I’m multitasking through a busy workday or just unwinding with some Netflix, this phone actually keeps up with me instead of slowing me down. The battery life has been a beast so far, which is a relief because I’m always on the move. It’s pricey, sure, but for how much it simplifies my routine, it’s worth every penny.
When I finally clock out, this thing turns into a mini cinema. I use it for streaming movies and catching up on sports while I’m commuting, and the brightness is so good I don't have to squint even in direct sunlight. For gaming, the performance is just ridiculous zero lag, even on the highest settings.
Whether I’m multitasking through a busy workday or just unwinding with some Netflix, this phone actually keeps up with me instead of slowing me down. The battery life has been a beast so far, which is a relief because I’m always on the move. It’s pricey, sure, but for how much it simplifies my routine, it’s worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Device Is Awesome
on May 21, 2026
Posted by: KittyKat
[This review was collected as part of a promotion.] I like how AI helps with suggestions when I'm sending someone an email.
Galaxy AI is definitely a great means of getting things accomplished on your S25 Ultra.
Galaxy AI is definitely a great means of getting things accomplished on your S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Galaxy Smart phone yet.
on May 21, 2026
Posted by: PhotoBug
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy S25 Ultra about a year ago. I has a Samsung Galaxy S21 Ultra before. I am loving the new Galaxy AI features making it very easy to use. The larger internal memory helps also, I purchased the 1 TB model. The new specs for camera features really make a difference if you primarily used your smartphone instead of a standalone DSLR. I used mine for some higher specs smartphone phone games. Overall it's great purchase or someone upgrading or buying to replace a different brand. I would recommend this phone to anyone who asks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy series phone yet. No hiccups.
on May 21, 2026
Posted by: peteachermrwhatsit13
[This review was collected as part of a promotion.] So far, after using my galaxy s25 ultra for 7 months, I have noted that no previous model features continue to operate with the new system seamlessly. Previously, I have noticed issues within the first 3 months of feature use. Eventually, after several updates, the issues subside.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
The use of galaxy Ai has helped smooth much of the learning curve for new devices, and has offered me help with items which I was not actively aware of. It makes my job as grammar police (for my friends & family) much easier. A drawback to this is eliminating learning of proper communication. Why learn if something can do it for us. Slowly controlling our minds through reliance on Ai to think for us. Less thinking = mind control.
Please learn from this wonderful Ai technology and not rely on it. When machines think, they can control you. Be aware.
Value
5
Written by a customer while visiting Samsung US