Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,653 Reviews)
Open Ratings Snapshot
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
The best of the best
on May 21, 2026
Posted by: Arilove
[This review was collected as part of a promotion.] First of all, I loved the camera, it asks nothing of the Nikon cameras. Its colors and how it focuses the shots on different times and aspects. I just loved her.
Every program that my cell phone contains and being able to take my computer everywhere with me, everything I do on my laptop can be done from my cell phone. The Samsungs have definitely taken a spectacular turn.
All the programs I can install have an amazing capacity, it has a lot of things apart from photographs. I really feel grateful for my Samsung Galaxy S25 Ultra cell phone.
AI is surprising, it has been very helpful, since it installs my formats and folders in order and always keeps me up to date with advances in technology.
Charging is one of the things I love the most, in just five minutes my cell phone is fully charged. It is so practical to have that loading speed, it takes you out of trouble.
Its system helps you know your cell phone and the areas where you can improve. It gives you a small video or, if not, it explains it so clearly that you have no doubt about using it immediately.
I have been using Samsung for many years and it has never disappointed me, it only remains for me to thank because every day they try much harder to make our lives easier and more practical.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best model yet
on May 21, 2026
Posted by: Markmywords3
[This review was collected as part of a promotion.] This phone encompasses many great features.
It is so user friendly.
Great camera
Long battery life
Great storage
Great organizational features
I always use the Ai feature
Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It was a great experience to acquire this cell pho
on May 21, 2026
Posted by: Dlkztyo09
[This review was collected as part of a promotion.] In addition to acquiring the cell phone, they gave me credits and I bought a case and charger
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever!!
on May 21, 2026
Posted by: Samsunglovrrr
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands as the pinnacle of Android smartphones in 2025–2026, delivering an exceptional blend of premium hardware, refined design, and cutting-edge AI integration that makes it feel like a true personal companion rather than just a phone.
From the moment you pick it up, the build quality impresses: lighter and more comfortable than its predecessor thanks to rounded corners and a premium titanium frame, while still exuding that signature Ultra luxury. The massive 6.9-inch Dynamic AMOLED 2X display is arguably the best screen on any phone right now—stunningly bright (up to 2,600 nits), with an advanced anti-reflective coating that makes it usable even in harsh sunlight, vibrant colors, and buttery-smooth 120Hz refresh rate. Paired with the customized Snapdragon 8 Elite chipset, performance is blazing fast for gaming, multitasking, and demanding apps, all while maintaining excellent battery efficiency from the 5,000mAh cell that easily lasts a full day (and often more) of heavy use.
The camera system remains a highlight, with the jump to a 50MP ultrawide sensor delivering noticeably sharper, more detailed wide-angle shots, improved low-light performance via enhanced Nightography, and versatile zoom capabilities thanks to the dual telephoto lenses. Photos come out natural and balanced, often outperforming competitors in consistency and dynamic range.
But what truly elevates the S25 Ultra in 2025–2026 is Samsung's Galaxy AI suite
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good for school and gaming
on May 21, 2026
Posted by: Matchalover
[This review was collected as part of a promotion.] I’ve been using this Samsung device for a while now, and it’s been great for keeping up with my schoolwork and gaming. As a student taking AP and dual-credit classes, I’m constantly researching or writing, and Galaxy AI actually makes things a lot faster when I need to summarize long articles for history or chemistry assignments. It saves me a ton of time during study sessions.
When I’m not doing school stuff, the performance for gaming is solid. I play a lot of Roblox, and the screen quality is amazing; everything looks sharp, and I don’t deal with lag during matches. The battery also holds up really well throughout the day, so I don't have to worry about it dying in the middle of a game or a lecture. It’s been a really reliable device for everything I need to do daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever!
on May 21, 2026
Posted by: Mghost27
[This review was collected as part of a promotion.] I like how i've dropped this phone a 100 times but there's barely a scratch!
The materials of the s25 ultra are top when it comes to endurance and durability.
Performance is incredible and i rarely gets hot, and I live in AZ. Cameras are top notch and game performance too. If you want a phone with a big screen and that packs everything you have to get this one! 💯
By the way, Galaxy AI is far ahead of other AI!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product with excellent features!!
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have ALWAYS been an Android girl for many years ever since I purchased my 1st phone and I MUST say that this product that I have now, the Samsung Galaxy S25 Ultra, MOST DEFINITELY just out beats ALL of the others I have EVER had!!! I LOVE EVERY SINGLE ONE OF THE FEATURES it has!!! From the bright, vibrant and vivid colors on the screen to the crystal clear sound of my phone calls and pictures & videos!!! BUT... My MOST FAVORITE feature is the AI because of the things I can do with my pictures and being able to ask Gemini anything I want to know and it actually feels like I'm talking to a real person and carrying on a true conversation!!! Way to go Samsung Galaxy!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate productivity and AI smartphone
on May 21, 2026
Posted by: Mikelito07
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra every day for productivity, communication and creativity, and it has become my main digital tool.
The performance is incredibly fast and reliable. I often multitask between several apps for work, studying and personal organization, and everything runs smoothly without lag.
One of the features I appreciate the most is Galaxy AI. It helps summarize information, improve writing and organize ideas when I’m studying or planning projects. It has made my daily routine more efficient and productive.
The S Pen is another feature that makes this device unique. I use it frequently to write notes, mark documents and capture quick ideas when they come to mind.
The camera system is outstanding. Photos are extremely sharp with excellent color and detail, even in challenging lighting conditions. It’s perfect for capturing everyday moments or creative shots.
The display is bright and immersive, making it ideal for reading, watching videos and working on documents.
Overall, the Galaxy S25 Ultra combines power, innovation and Galaxy AI features that truly enhance everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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