Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,653 Reviews)
Rating breakdown 25,653 reviews
5 Stars
22,016
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The best smartphone I've ever purchased
on May 21, 2026
Posted by: Kpac2028
[This review was collected as part of a promotion.] To me, it's the best
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
I'll say it's 10 out of 10
Buying the Galaxy s26 Ultra next!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Device
on May 21, 2026
Posted by: shmizzledizzle
[This review was collected as part of a promotion.] This phone has the best battery life out of any phone that I have ever owned. The performance is fantastic, and I am greatly impressed with the quality of the camera systems; especially in conjunction with the excellent Galaxy AI (better than Gemini for photos, I'd say). The photos I've gotten with these cameras are so unbelievably detailed, and the professional settings sweeten the deal beyond anything else. Additionally, the ability to archive applications is very useful. The Galaxy AI is also incredibly useful in day-to-day tasks, anything from note taking to web searching it'll do over 100% in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with many top notch features
on May 21, 2026
Posted by: PAHelper
[This review was collected as part of a promotion.] Love the Galaxy AI features that help with photos and web pages. Very fast processing for all AI functionality. Takes great pictures and battery lasts long. Have the mint green 512gb model for lots of storage. The 7 years of support ensure phone will have current security and OS on board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great AI function
on May 21, 2026
Posted by: PRODIGY310
[This review was collected as part of a promotion.] The phone is super amazing and the Gemini AI integrated app is amazing definitely on par with some of the top AI apps on the market camera as always top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great with circle to search
on May 21, 2026
Posted by: Spurzman
[This review was collected as part of a promotion.] I love the phone the ai and the now brief always love Samsung there screen are great especially the anti reflected on the screen the picture are great with ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Large and in charge
on May 21, 2026
Posted by: Kirakira8
[This review was collected as part of a promotion.] My new Galaxy s25 ultra is so big it fits in my hand well I have a magnetic case and it makes driving and working so much easier. The picture quality is top notch it's quick and I use AI all day whether it's personal messages notes to myself work college dissertations I use this AI for everything. It may as well be my best friend in my pocket. And then I have a stylus I can pull it out and draw jot notes absolutely amazing. I take photographs to watch the progression of my salt water tank photographs of my Sphinx cat my carnivorous plant gardens and I can get those really close close small details there's just nothing that compares.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has everything I need.
on May 21, 2026
Posted by: Lirapajarina09
[This review was collected as part of a promotion.] The Photo and video quality is awesome. I was thinking on trade with the Samsung S26 ultra but I change my mind. I going to keep my Samsung Ultra 25. Galaxy AI excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone! An S25U Experience
on May 21, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US