Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,656 Reviews)
Rating breakdown 25,656 reviews
5 Stars
22,019
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Amazing camera and Galaxy AI features
on May 20, 2026
Posted by: Ronaldo
[This review was collected as part of a promotion.] I'm absolutely loving my new phone and its incredible Galaxy AI features! ✨ The way it helps with tasks like photo editing and translation is truly remarkable. I've found myself using the AI assistant more than I ever expected. It makes everyday use so much smoother and more efficient. Definitely a game-changer for productivity and creativity! Highly recommend experiencing this advanced technology. #GalaxyAI #SamsungTech #SmartFeatures #MobileInnovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 20, 2026
Posted by: Meli1998
[This review was collected as part of a promotion.] Galaxi ai helps you go easier in your day to day ,share your screen and ask questions about it its one of my favorites features .
Camera is really good , no matter how far u are !
The system is pretty fast and if you like playing music the speakers has goos quality sound
Camera is really good , no matter how far u are !
The system is pretty fast and if you like playing music the speakers has goos quality sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 20, 2026
Posted by: NewTechnology1973
[This review was collected as part of a promotion.] I'm a fan of the Note series and I was hesitant to get a different model. The S25 Ultra with the pen was a great choice. I have most of the features I like about the Note series combined with the upgrades of the AI and better performance.
Love that I'll get the updates for several years and my phone won't be obsolete like it happened in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Photography Capabilities
on May 20, 2026
Posted by: ZenFriend
[This review was collected as part of a promotion.] The camera setup on this device is exceptional, particularly when capturing high-detail images in changing environments. Beyond the stellar photography capabilities, the processing speed handles heavy daily multitasking seamlessly. Utilizing Galaxy AI features has significantly improved my productivity, making it incredibly easy to manage demanding schedules, organize study materials for school, and coordinate professional tasks on the go. The battery life consistently holds up through long days of heavy use, and the display remains crisp and visible in direct sunlight. It has proven to be a highly reliable asset for both academic and professional workloads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features
on May 20, 2026
Posted by: Stan1Life
[This review was collected as part of a promotion.] My galaxy is is great and I'm discovering new features almost weekly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Review
on May 20, 2026
Posted by: Ricky1995
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is Samsung’s most ambitious Android flagship yet — a phone that pushes AI features, productivity tools, and premium hardware harder than almost any competitor. It’s fast, polished, packed with features, and easily one of the best Android phones available. But it’s also a device that plays things relatively safe in hardware upgrades, making the experience feel more refined than revolutionary.
Design & Build
Samsung refined the Ultra formula instead of reinventing it. The S25 Ultra keeps the large rectangular design but softens the corners slightly, making it more comfortable to hold than previous Ultra models. The titanium frame gives it a premium feel without excessive weight. Reviewers consistently praised the ergonomics and slimmer feel despite the huge 6.9-inch display.
The anti-reflective AMOLED panel remains one of the best displays on any smartphone:
Extremely bright outdoors
Sharp QHD+ resolution
Smooth 120Hz refresh rate
Excellent color accuracy
Samsung’s display technology continues to lead the Android market.
Design & Build
Samsung refined the Ultra formula instead of reinventing it. The S25 Ultra keeps the large rectangular design but softens the corners slightly, making it more comfortable to hold than previous Ultra models. The titanium frame gives it a premium feel without excessive weight. Reviewers consistently praised the ergonomics and slimmer feel despite the huge 6.9-inch display.
The anti-reflective AMOLED panel remains one of the best displays on any smartphone:
Extremely bright outdoors
Sharp QHD+ resolution
Smooth 120Hz refresh rate
Excellent color accuracy
Samsung’s display technology continues to lead the Android market.
Performance
Powered by the Snapdragon 8 Elite for Galaxy chipset, the S25 Ultra delivers flagship-level speed in everything:
Gaming
Multitasking
AI processing
4K/8K video editing
Benchmarks show it outperforming most Android competitors, especially in sustained
Powered by the Snapdragon 8 Elite for Galaxy chipset, the S25 Ultra delivers flagship-level speed in everything:
Gaming
Multitasking
AI processing
4K/8K video editing
Benchmarks show it outperforming most Android competitors, especially in sustained
In real-world use, the phone feels incredibly fluid. Apps launch instantly, animations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, solid features.
on May 20, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] This phone is great with note taking storing data and has amazing camera quality. The Galaxy Ai is very useful in day to day tasks and also helpful with scheduling. I consume most of my entertainment through YouTube, this device has an amazing screen with vibrant colors!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slick device
on May 20, 2026
Posted by: Mister
[This review was collected as part of a promotion.] I like the phone. Its a slick device, with great battery life.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey Mister, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you like your new device, and find the battery life to keep up with your during the day. We have provided a link to the complete manual to help you fully discover the capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US