Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best ergonomic for big phone
on February 22, 2025
Posted by: Asoora
[This review was collected as part of a promotion.] Amazing battery and AI integration that helped me to stay productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on February 22, 2025
Posted by: Nickname7
[This review was collected as part of a promotion.] Loving the flat screen, titanium bezel, waterproof, and resolution. Super quick and vibrant screen. I do not like missing my Bluetooth stylus, it has a non Bluetooth stylus
I love the seamless actions across apps, the Now Brief and Audio Eraser features!
I love the seamless actions across apps, the Now Brief and Audio Eraser features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ai and live the tutanium case and round edge
on February 22, 2025
Posted by: Galaxyforlife
[This review was collected as part of a promotion.] I like the round corners and Ai capabilities. I git the 512 gb memory which is plenty. I also like the 6.9 inch screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is awesome
on February 22, 2025
Posted by: Bird
from Texas
Expertise:Intermediate
Awesome Phone very happy, online shopping and it's option's are great
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and snappy
on February 22, 2025
Posted by: Kongisking
[This review was collected as part of a promotion.] The phone camera improved . It doesn’t take as many blurry pics and the s24 series
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on February 22, 2025
Posted by: 222222222
[This review was collected as part of a promotion.] So far I'm using it for 3 weeks,processing speed of any tasks is great.
Display has some issues because it display towards more blue and grayish tone than predecessors device.
Photo quality is good and AI features is useful.
It would be great if samsung would install the higher capacity battery.
Display has some issues because it display towards more blue and grayish tone than predecessors device.
Photo quality is good and AI features is useful.
It would be great if samsung would install the higher capacity battery.
Value
4
Response from Samsung USBy R&R Team, February 25, 2025
Hello 222222222, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the processing speed of your device and how many tasks you can accomplish thus far. We understand how valuable the battery of your device is to you every day, and we would love to help you maximize your experience. You should be seeing an improvement to your battery life as you continue usage, and the battery adjusts to your specific consumption. This process is helped along if you allow the battery to drain without being plugged in to a power source. If this is not your experience we have provided a link to a few articles to help you with this experience. We have also provided a link to the full device manual to help you with the display settings if you are looking for warmer tones. We have lastly, provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra
on February 22, 2025
Posted by: JohnnyPip
[This review was collected as part of a promotion.] With the new Samsung S25 Ultra and it seamless actions across apps it's easy to bounce back and forth between them. The Now Brief icon makes it simple to see messages from your lock screen. The superior quality pictures the camera takes makes for exciting and breathtaking memories to keep or share with friends and family. Phone calls are crisp and clear with background noise reduction. Overall this phone has been great and performed well and the battery life on its use is far greater than my previous phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love ❤️😍 It!!
on February 22, 2025
Posted by: Rickswife
[This review was collected as part of a promotion.] I love my new phone! Oh where to start well the camera is awesome the AI is better than I had planned and it's a slim good looking phone! I gave up my I phone for this and I couldn't be happier!
Value
5
Written by a customer while visiting Samsung US