Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,656 Reviews)
Rating breakdown 25,656 reviews
5 Stars
22,019
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Everything about this phone is great in every wa
on May 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] An Absolute Powerhouse for My Daily Routine Upgrading to the Samsung Galaxy S25 Ultra has completely transformed my daily routine. As someone who demands a lot from a smartphone, this device delivers on every front, from intense workouts to unwinding at home.
The performance is incredibly smooth, which makes tracking my heavy lifting sessions and fitness goals effortless. When I'm relaxing, the massive, crystal-clear screen provides an unmatched viewing experience for streaming my favorite sports, catching up on WWE matches, or watching high-octane shows. The battery life easily keeps up with a packed schedule of work, entertainment, and browsing without ever giving me low-battery anxiety.
The camera system is an absolute standout, capturing stunningly crisp photos and videos with incredible detail, even in challenging lighting. A massive game-changer has been the Galaxy AI features, which seamlessly handle tasks like voice typing, smart photo editing, and quick searches, saving me valuable time every day.
Whether I am streaming content, managing a busy day, or just capturing life's moments, the S25 Ultra handles it all flawlessly. It is easily the best tech investment I've made in years. See how clear the photo is i have taken i have attached.
The performance is incredibly smooth, which makes tracking my heavy lifting sessions and fitness goals effortless. When I'm relaxing, the massive, crystal-clear screen provides an unmatched viewing experience for streaming my favorite sports, catching up on WWE matches, or watching high-octane shows. The battery life easily keeps up with a packed schedule of work, entertainment, and browsing without ever giving me low-battery anxiety.
The camera system is an absolute standout, capturing stunningly crisp photos and videos with incredible detail, even in challenging lighting. A massive game-changer has been the Galaxy AI features, which seamlessly handle tasks like voice typing, smart photo editing, and quick searches, saving me valuable time every day.
Whether I am streaming content, managing a busy day, or just capturing life's moments, the S25 Ultra handles it all flawlessly. It is easily the best tech investment I've made in years. See how clear the photo is i have taken i have attached.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 samsung ultra the best phone for me.
on May 19, 2026
Posted by: Shahidullah
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a massive, uncompromising powerhouse of a device. It is engineered specifically for power users, demanding mobile gamers, and mobile photographers who want the absolute maximum hardware specification possible in a modern smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 19, 2026
Posted by: Picturetaker
[This review was collected as part of a promotion.] Great phone I use it for work to take pictures with the phone takes great pictures and Galaxy Ai helps with suggestions and adding tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs consumer control
on May 19, 2026
Posted by: Alwaysasamsunguser
[This review was collected as part of a promotion.] I don't like the fact that I can't group my apps i ons into folders nor the fact the main screen can't be changed and are locked in. However, some of the affects of software is nice. It just needs to be met in the middle where I can decide what my set of apps look like to the running software.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Alwaysasamsunguser, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that there are aspects of your device that you enjoy using every day. We have provided a link to the complete manual for your device to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciat you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 19, 2026
Posted by: QueenB
[This review was collected as part of a promotion.] I will never switch to any other phone! Android,galaxy user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the features of this phone are great and give good
on May 19, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] is the best not only the phone but its fast motion great experience usining as a i had see and the ai great at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is the ultimate all-in-one powerhouse.
on May 19, 2026
Posted by: QueenBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is amazing, it handles everything I throw at it without a problem. From work to fun, it's perfect for everyday use.
The built-in Galaxy AI is incredible and saves me time every day. It's like having a personal assistant that helps with everything from editing photos to writing.
Galaxy AI makes work and multitasking super easy. I can draft emails, summarize documents, and stay organized no matter where I am.
Watching movies and playing games on its huge, vibrant screen and powerful processor is awesome, with no lag at all.
Seriously, if you want a phone that does it all—gaming, streaming, working, and has the latest AI—the S25 Ultra is totally worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many great features
on May 19, 2026
Posted by: LovemygalaxyS25ultra
[This review was collected as part of a promotion.] I absolutely love the Samsung galaxy S25 ultra. I use it daily making videos and taking pictures.When I take pictures I love that I can put myself in the picture with my grandkids even when I am not able to be there because of work. Oh and the Al sketching is so awesome, at night we lay beside each other and draw or doodle on the screen and AI brings out drawings alive...Just absolutely love the smiles the kiddos have on there face,plus I can't draw but AI makes me feel like I can...lol
Value
5
Written by a customer while visiting Samsung US