Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,657 Reviews)
Rating breakdown 25,657 reviews
5 Stars
22,020
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Back of phone
on May 18, 2026
Posted by: Stantheman
[This review was collected as part of a promotion.] Instead of the phone being glass make it metal or something because it needs more air for it to cool down. My phone gets so hot it burns my hands to even hold it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device is very unique. Great pictures/videos.
on May 18, 2026
Posted by: Rafael
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has exceeded my expectations in every way. The display is incredibly sharp and smooth and the battery pretty much last all day. The camera is outstanding! Photos and videos look professional. It also comes with an S Pen Stylus with cool features. The S25 Ultra is a notable balance between power, features, and usability. I highly recommend the S25 Ultra for anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great except!!!!!
on May 18, 2026
Posted by: Packers4ever
[This review was collected as part of a promotion.] I have never used galaxy AI but this phone is great big screen easy to use and great pictures but im very disappointed in the fact that they have removed the camera button on the stylus!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for its camera feathers
on May 18, 2026
Posted by: Myphone2025
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has established itself as an absolute powerhouse and the "grown-up choice" for a premium Android experience. Instead of trying to reinvent the wheel, it focuses on doing the fundamentals exceptionally well, making it an incredibly reliable, high-end daily driver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome just awesome
on May 18, 2026
Posted by: BigMike48
[This review was collected as part of a promotion.] I'm at this phone probably a year now. The AI in his phone just makes everything so much easier. From keeping up with birthdays to doctor's appointments to just everyday life. I'm older and I'm forgetful and if I don't write things down/ put them in my phone I don't remember.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fan since Galaxy S4
on May 18, 2026
Posted by: Esha09
[This review was collected as part of a promotion.] My love for Samsung isn't just a preference, it's a lifestyle. Always a Samsung fan. The display quality and battery life make it impossible for me to switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance
on May 18, 2026
Posted by: JMTV92
[This review was collected as part of a promotion.] If you come from a Galaxy S22 Ultra, S23 Ultra or any other phone from a couple of years ago. You will notice a brutal jump in performance, battery and screen.
It finally has subtly rounded corners, which makes holding it much more comfortable without losing its imposing 6.8-inch flat screen.
It finally has subtly rounded corners, which makes holding it much more comfortable without losing its imposing 6.8-inch flat screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras make me look good!
on May 18, 2026
Posted by: Remccallum
[This review was collected as part of a promotion.] I am absolutely blown away by the camera on the Galaxy S25 Ultra. For the longest time, my photos always turned out blurry, washed out, or just plain average. This phone completely changed that. Now, I am taking sharp, stunning, professional-looking pictures every single time, even in low light.The zoom is incredibly crisp, the colors are vibrant, and the AI features point-and-shoot easy. I used to feel self-conscious sharing my photography, but now I find myself constantly looking for things to snap pictures of just to show off what this camera can do. Aside from the legendary camera, the battery life easily lasts all day, and the screen is incredibly bright and smooth. If you want a phone that instantly upgrades your photography skills, this is absolutely the one to get. 5/5 stars!
Value
5
Written by a customer while visiting Samsung US