Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,657 Reviews)
Rating breakdown 25,657 reviews
5 Stars
22,020
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Easy to work
on May 18, 2026
Posted by: Dashlife73
[This review was collected as part of a promotion.] I use my phone daily at work or taking pictures which are amazing I watch YouTube videos nightly I never have had a issue with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my cellphone preference stronglystays with Samsung
on May 18, 2026
Posted by: Thunderbolt
[This review was collected as part of a promotion.] Performance & Hardware:
The custom Snapdragon 8 Elite "for Galaxy" processor coupled with 12GB of RAM makes this device an absolute tank. It handles heavy sustained workloads without aggressive thermal throttling. One UI runs beautifully smooth, and power users will love utilizing Samsung DeX and the deep customization options available through Good Lock.
Display & Design:
The flatter sides and shaved-down bezels give the 6.9-inch Dynamic AMOLED 2X panel a massive, immersive feel while actually making the chassis lighter and more ergonomic than the S24 Ultra. The standout feature is the Gorilla Armor glass—the low reflectivity is a game-changer for visibility.
Camera & Battery:
The camera array (featuring the updated 50MP ultra-wide) offers great consistency and brilliant dynamic range, especially during low-light/blue-hour shooting. Battery life easily stretches through a full day of heavy use, though it's disappointing that Samsung is still capping wired charging speeds well below its competitors.
Final Thoughts:
It’s a highly refined, premium device that acts more like a reliable tool than a flashy toy. Highly recommended if you value massive displays, stylus integration, and top-tier processing power.
The custom Snapdragon 8 Elite "for Galaxy" processor coupled with 12GB of RAM makes this device an absolute tank. It handles heavy sustained workloads without aggressive thermal throttling. One UI runs beautifully smooth, and power users will love utilizing Samsung DeX and the deep customization options available through Good Lock.
Display & Design:
The flatter sides and shaved-down bezels give the 6.9-inch Dynamic AMOLED 2X panel a massive, immersive feel while actually making the chassis lighter and more ergonomic than the S24 Ultra. The standout feature is the Gorilla Armor glass—the low reflectivity is a game-changer for visibility.
Camera & Battery:
The camera array (featuring the updated 50MP ultra-wide) offers great consistency and brilliant dynamic range, especially during low-light/blue-hour shooting. Battery life easily stretches through a full day of heavy use, though it's disappointing that Samsung is still capping wired charging speeds well below its competitors.
Final Thoughts:
It’s a highly refined, premium device that acts more like a reliable tool than a flashy toy. Highly recommended if you value massive displays, stylus integration, and top-tier processing power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy still the best 👌
on May 18, 2026
Posted by: nathanrisem
[This review was collected as part of a promotion.] Love galaxy 💜 devices , been customer since beginning. Samsung never disappoints, solid device great performance and great deals thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Meets everything wanted & needed in a phone!
on May 18, 2026
Posted by: Brini2026
[This review was collected as part of a promotion.] Availability in multiple colors. Camera view & capabilities are stellar! Love the screen size not being to big or small. Cannot have a functional do it all phone without the stylus... Simply put with AI & limitless apps what else could we ask for? 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on May 18, 2026
Posted by: Loveydovey
[This review was collected as part of a promotion.] It has so many features. Some that im barely figuring out. I love this phone. Good quality. Very easy to use. Love the use of galaxy ai. Gemini is so helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I’m genuinely impressed with the Samsung Galaxy
on May 18, 2026
Posted by: Veropeque
[This review was collected as part of a promotion.] I’m genuinely impressed with the Samsung Galaxy S25 Ultra. The camera quality is incredible, the battery lasts all day, and the performance is super fast and smooth. The display is beautiful and the AI features are actually useful. Definitely one of the best smartphones I’ve used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really great but has to improve
on May 18, 2026
Posted by: Tiago85
[This review was collected as part of a promotion.] This is a really great smartphone but I have the impression that S23 Ultra was better...
I know, the hardware is better in S25 ultra, but I feel my 23ultra faster and I had no problems with it... My 25ultra had some problems with processing and taken a while until restarted... The lack of Bluetooth in S pen and the photos don't improve as well..
I know, the hardware is better in S25 ultra, but I feel my 23ultra faster and I had no problems with it... My 25ultra had some problems with processing and taken a while until restarted... The lack of Bluetooth in S pen and the photos don't improve as well..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is fantastic
on May 18, 2026
Posted by: Selfmotive
[This review was collected as part of a promotion.] I use it for communication, entertainment, and everyday life. It has great storage and battery life as well as graphics. AI makes tasks easy.
Value
5
Written by a customer while visiting Samsung US