Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,658 Reviews)
Rating breakdown 25,658 reviews
5 Stars
22,021
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Cutting edge devices
on May 16, 2026
Posted by: DesReview
[This review was collected as part of a promotion.] The S25 ultra is in a league of its own... So many great features. Would definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging Time Lasting
on May 16, 2026
Posted by: Thechillaxin
[This review was collected as part of a promotion.] I love the features and phone overall. However, I'm still having issues with battery charges
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
lasting. Updated to new UI 8.5. Waiting to get back to 60+ hrs per .charge
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 16, 2026
Posted by: BigMike149
[This review was collected as part of a promotion.] I'm disappointed that the pen is no longer Bluetooth. I also miss the infrared and a headset that comes with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest product on the market today.
on May 16, 2026
Posted by: Sonyasonya
[This review was collected as part of a promotion.] Samsung had outside themselves. The camera is astounding. The battery is long lasting and it is heavy duty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone only had it a short time but perfect
on May 17, 2026
Posted by: Tdv40268
[This review was collected as part of a promotion.] Galaxy AI has been awesome i love how easy it makes my day android the phone is so beautiful very fast android all around great love it I will be staying with samsung for the long haul
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible durability
on May 17, 2026
Posted by: JohnR99
from Chicago
Expertise:Expert
As you can imagine your phone has become an irreplaceable part of your everyday life. I was doing laundry and my Samsung Ultra must have fell into the basket. My phone went through a complete wash cycle. I was devastated and feared the worse. When the cycle finished I saw my phone on top of the pile of clothes. To my surprise my Ultra was still on and working perfectly fine. Matter a fact the phone received messages while it was being washed. This is one tough phone and I would strongly recommend it as a phone that stands above the rest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra
on May 17, 2026
Posted by: Freddiefred076
[This review was collected as part of a promotion.] I am absolutely blown away by the performance of the Galaxy S25 Ultra! As someone who loves capturing memories, the camera setup is a massive game-changer. The photos are incredibly sharp, packing stunning detail and vibrant colors even in low-light settings. Video recording is equally impressive, offering cinema-grade stabilization and crystal-clear audio that makes everyday moments look professional.
When it comes to downtime, this phone is a absolute beast for mobile gaming. It handles graphically intensive titles effortlessly with zero lag, smooth frame rates, and excellent thermal management during long sessions.
What really ties the whole experience together are the Galaxy AI features. They seamlessly integrate into my daily routine, making everything from photo editing to multitasking incredibly intuitive and efficient. Whether I am using it for intensive work, streaming movies, or heavy gaming, this device handles it all flawlessly. It is the perfect companion for both productivity and entertainment
When it comes to downtime, this phone is a absolute beast for mobile gaming. It handles graphically intensive titles effortlessly with zero lag, smooth frame rates, and excellent thermal management during long sessions.
What really ties the whole experience together are the Galaxy AI features. They seamlessly integrate into my daily routine, making everything from photo editing to multitasking incredibly intuitive and efficient. Whether I am using it for intensive work, streaming movies, or heavy gaming, this device handles it all flawlessly. It is the perfect companion for both productivity and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 17, 2026
Posted by: Bravo1
[This review was collected as part of a promotion.] I have the S25 Ultra. The screen size is perfect for my day to day uses. I use the S Pen on a daily basis and it is in a perfect location, ready to be removed and used. Screen is beautiful.
Value
5
Written by a customer while visiting Samsung US