Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(25,658 Reviews)
Open Ratings Snapshot
Rating breakdown 25,658 reviews
5 Stars
22,021
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This device has great features.
on May 16, 2026
Posted by: Yesitsme
[This review was collected as part of a promotion.] My phone is amazing. It takes impeccable pictures and videos and the Galaxy AI is top-notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone.
on May 16, 2026
Posted by: Fokfer
[This review was collected as part of a promotion.] Galaxy AI is absolutely amazing. I don't know what I'd do without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ULTRA with S-Pen
on May 16, 2026
Posted by: MikPal
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ULTRA with S-Pen and Galaxy AI built in is a fantastic phone, correction, fantastic mini computer, mine happens to be in black with silver border, the processor is super fast and you can literally use The Samsung Galaxy S25 ULTRA as a PC, with one of two modes, mobile or desktop. The S-Pen, specially for this model, works flawlessly and you have a choice of typing or writing anything you may be searching, messaging or anything else. The Samsung Galaxy AI, with anything I have asked from it, hasn't gotten anything wrong so far, I give it a 100% top rating. I have owned many Samsung Galaxy phones for 10+ years now and have been extremely happy with the performance of each and every one of them. I do plan on staying with The Samsung Galaxy Phones in the future, can't wait for when the time comes to purchase another new phone, and what new features it will have. I Highly Recommend The Samsung Galaxy Phones, with The Samsung Galaxy AI installed, which I am completely and totally satisfied with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quick access to endless incredible features
on May 16, 2026
Posted by: Cassie
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best smartphone device I've ever owned. Everything about it feels premium, from the beautiful display to the lighting-fast performance and incredible battery life. I use my phone heavily for gaming, watching live sports and handling work task, and it never slows down or overheats. The screen quality is absolutely amazing for streaming and sports. The colors are vibrant, the motion is super smooth, and everything looks crystal clear. Gaming performance is also top tier with no lag, even during demanding games. One of the stand out features for me is GalaxyAI. Samsung actually made AI features useful in everyday life for me. The AI tools help me with photo editing, fast summaries and even real time translations, which makes my work and communications so much easier. It genuinely feels as if my device is personalized specifically for me. Samsung delivered with the S25 Ultra. Its incredibly reliable, powerful and packed with features i use daily. Highly recommended for anyone who wants a phone that can trully do it all. Way to go Samsung. 5 stars here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features!
on May 16, 2026
Posted by: agar2627
[This review was collected as part of a promotion.] I have been using Samsung phones since the Galaxy S5 and well as you can see I still am.
This phone has been great and Samsung keeps producing great phones! I highly recommend this phone or go straight for the newest model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new AI features! Love this phone
on May 16, 2026
Posted by: Tamlove
[This review was collected as part of a promotion.] Love this phone ! So quick and the Al features are fabulous! I love samsung forever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect camera. Great screen quality.
on May 16, 2026
Posted by: Chino99
[This review was collected as part of a promotion.] The new Gemini app makes everything easier. Looking for recipes, information or even check my grammar on my emails. Also the new galaxy AI make even easier to edit pictures, even add stuff or remove something from the photo.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 is Your Most Reliable Assistant
on May 16, 2026
Posted by: Max25love
[This review was collected as part of a promotion.] My S25 Ultra is my everywhere companion! It has a user-fruendly interface that makes using it effortless. Thecspeed is remarkable and I can rely on its dependable performance day in and day out.
Galaxy AI is easy to navigate and makes mundane tasks like finding a Podcast or Recipe that meets your preferences incredibly effortless!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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