Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(25,658 Reviews)
Rating breakdown 25,658 reviews
5 Stars
22,021
4 Stars
2,823
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great Overall Flagship
on May 13, 2026
Posted by: GalaxyDude
[This review was collected as part of a promotion.] I can safely say Samsung finally nailed the balance between raw power and daily usability. While I’m usually busy tweaking high-end components for 4K gaming rigs, this is the first time a mobile device has felt like it belongs in that same tier of hardware.
The move to a more rounded, ergonomic design is a massive win. The boxy corners of previous years are gone, making it much more comfortable to hold during long sessions. For someone who prioritizes high-end specs, the display is the main event. The anti-reflective coating is a game-changer when you're out and about in the Texas sun, and the peak brightness makes 4K content look incredibly crisp.
The standout feature this year is definitely Galaxy AI. It’s more than just a gimmick; it’s actually useful for streamlining a heavy workload. Whether I’m using it to summarize long business case studies for my classes at NCTC or using the live translation features, it feels like the software is finally catching up to the hardware's potential.
Even without diving into the cameras, the sheer processing power and the efficiency of Galaxy AI make this a mandatory upgrade for anyone who treats their phone like a workstation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone with Great Features
on May 13, 2026
Posted by: LoveGalaxySeries
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been incredible in my daily life - fast, reliable, and packed with useful features. Galaxy AI really stands out, helping me summarize notes, edit photos instantly, and even draft quick messages on the go. I use it for everything from staying organized during work to capturing high-quality photos and relaxing with media, and it handles it all effortlessly. Easily one of the best phones I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal Android gal
on May 13, 2026
Posted by: Lunalovegood
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ultra with the "Galaxy AI" is my favorite phone to date. They make them better and better every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 13, 2026
Posted by: mclvr22
[This review was collected as part of a promotion.] I've had this phone for a few months now, and its been an amazing everyday device. The battery life is great, it runs smoothly. While I don't use the SPen as much, its still a useful feature when I need to take quick notes of something in class, or maybe when playing a game. The GalaxyAI is also helpful, whether its the photo editor, on screen assistance, etc.
I especially enjoy watching videos and movies, as the display is incredible.
I especially enjoy watching videos and movies, as the display is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sharpness on this phone.
on May 13, 2026
Posted by: Queenp
[This review was collected as part of a promotion.] Thus phine has great oicture quality and I the the AI feature to help edit pics also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25U is very good
on May 13, 2026
Posted by: S25isgoateed
[This review was collected as part of a promotion.] I love the way the S25 Ultra uses galaxy ai and how the pictures are so clear like I can see every detail in the picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable camera. W/ update even more features
on May 13, 2026
Posted by: Alannez1
[This review was collected as part of a promotion.] AI photo editing is so fun. Just text what you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on May 13, 2026
Posted by: Barret80
[This review was collected as part of a promotion.] I love this phone and the Galaxy AI is great for editing pictures. Gemini is also a great AI assistant to help find and create things. The phone also takes beautiful pictures! I love the Galaxy ultra phone line!
Value
5
Written by a customer while visiting Samsung US