Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,743 Reviews)
Rating breakdown 23,743 reviews
5 Stars
20,371
4 Stars
2,610
3 Stars
450
2 Stars
142
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Excellent phone!
on April 27, 2026
Posted by: JENNL2007
[This review was collected as part of a promotion.] Tons of storage, great camera, cool features. Great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and how clear the pictures are.
on April 27, 2026
Posted by: Bronco2000
[This review was collected as part of a promotion.] I love that the S25 does not have a curved screen. I really enjoy getting better pictures than my relatives that have iphones. The pictures look so realistic and you can see every detail. I also enjoy the S pen and how easy it makes certain work stuff, including signing documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The advanced aI features is incredible
on April 27, 2026
Posted by: Jake2be
[This review was collected as part of a promotion.] I have been using Samsung for a while, there's nothing like their aI and features. And power they have on their phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from competitor
on April 28, 2026
Posted by: All4BAE
[This review was collected as part of a promotion.] Long time Android user that formerly had a few earlier models but wasn't into the UI. This has changed with the newer UI being way more intuitive and it pairs great with my Galaxy Watch adding new features I couldn't access before. The Galaxy AI features added with this series help navigate the phone, but also to guide simple things your normally do making for a very streamlined experience. The battery life is fantastic as it gets you well over a day, and that's with fairly heavy consistent use. I'm more using it for apps, calls, texts, photos, videos etc than gaming so I will note that. When I have played a few games it was very response and still kept great battery life without getting hot either. The phone is light yet has enough weight to know it's solid and quality rather than some more plastic heavy phones. The photos and audio are quite good, I was surprised how well the speakers sound out of it to be honest. The only complaint I could really give is tied to some older features that many phones lack now, namely the headphone jack. Sure you can always use wireless earbuds, but audiophile and musicians alike know there is ZERO substitute for wires and when I have $$$$ In Ear Monitors I want to be able to use them with my phone. Other than that it'd be the ability to use a micro-sd card because things stored on cloud don't do toy any good when you are in areas with no service. Raw files for photo, video, and music are HUGE and take up a lot of space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra!
on April 27, 2026
Posted by: Abibabi
[This review was collected as part of a promotion.] I love my s25 ultra! It has all the best features including Galaxy AI. I frequently use it for writing emails, texts and school work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good for media and internet.
on April 28, 2026
Posted by: Medo321
[This review was collected as part of a promotion.] Galaxy AI is very helpful for me.
It's facilitating my work.
It's facilitating my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is a definite flagship.
on April 28, 2026
Posted by: Allanon
[This review was collected as part of a promotion.] The phone has everything you need as your main phone and connection to the internet. The screen has a very good resolution for seeing detailed screens and videos.
The camera is very good for taking photos of family or locations on trips. It is very good in low light situations.
The storage is adequate and I loved getting double memory.
Galaxy AI is very easy to use and does a good job of going in depth on finding solutions to issues or even modifying photos to remove unexpected additions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S 25 Ultra.
on April 28, 2026
Posted by: Cricket
[This review was collected as part of a promotion.] This phone has done everything I needed it to do. The Galaxy AI is great and useful. Finding new features i did not know about. Is a great phone.
Value
5
Written by a customer while visiting Samsung US