Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,233 Reviews)
Rating breakdown 27,233 reviews
5 Stars
23,345
4 Stars
3,019
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Videos, AI, etc.
on February 25, 2025
Posted by: Happygirl24
[This review was collected as part of a promotion.] With this amazing phone we can now take our videos to the next level by shooting in LOG. You can also color correct directly on the device.
Galaxy AI works with Google Gemini letting you use multiple apps in one command.
The ULTRA WIDE CAMERA jumps from 12 megapixels to 50 mp
Snapdragon 8 elite processor it can handle 4k videos editing, gaming, live translations.
Audio Eraser- remove noises from audio.
New Sticker generator in the Samsung keyboard we can find the Samsung AI ICON.
Galaxy AI works with Google Gemini letting you use multiple apps in one command.
The ULTRA WIDE CAMERA jumps from 12 megapixels to 50 mp
Snapdragon 8 elite processor it can handle 4k videos editing, gaming, live translations.
Audio Eraser- remove noises from audio.
New Sticker generator in the Samsung keyboard we can find the Samsung AI ICON.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Upgrade
on February 25, 2025
Posted by: reverseswing
[This review was collected as part of a promotion.] I upgraded from an S22U and it has been a massive upgrade. One UI is very fast along with everything else on the phone. Animations are smooth, battery lasts more than a day, the screen is incredible and overall speed with all apps is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on February 25, 2025
Posted by: Mvilly
[This review was collected as part of a promotion.] Good phone and very nice design. Battery is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfecting the phone
on February 25, 2025
Posted by: Ultra25rules
[This review was collected as part of a promotion.] I traded to from a 23 Ultra to this one. It's a huge improvement. Faster, lighter and the screen is better. I am a fan of the rounded edges. It keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade
on February 25, 2025
Posted by: TravelinJester
[This review was collected as part of a promotion.] Wasn't planning on upgrading my S21 Ultra but certain circumstances made me. Glad I did as the performance uplift made the difference. The included pen brought back the hit when I my Note 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Samsung
on February 25, 2025
Posted by: CDCraig123
[This review was collected as part of a promotion.] Works great battery life is great still miss things like 3.5mm. the new UI is good to still wish I could customize my AOD with good lock I am sure that will be added soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All the features are amazing.
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] UHD video recording is amazing and all the GalaxyAI features including the AI Briefing while I'm editing photos it blows my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Selfie Camera is not great
on February 25, 2025
Posted by: Dutchy
[This review was collected as part of a promotion.] I don't like the camera going to play with settings. My galaxy 23 ultra seemed to have a better selfie camera which is unfortunate the camera makes my skin look like it has a gray tint to it.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hey Dutchy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We would love to help you troubleshoot any frustration you are experiencing, and have the best possible experience with your new phone. We have provided a link to an article to help you with the camera settings and features of your new device. We have also provided a link to the Samsung Support Team if you continue to experience this frustration with your camera, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US