Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,224 Reviews)
Open Ratings Snapshot
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Modern day technology
on May 25, 2026
Posted by: 5thriverrat
[This review was collected as part of a promotion.] Holding a s25 ultra galaxy 📱 phone in the palm of your ✋️ hand makes you realize how lucky we to be alive in these days of modern day Technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good battery life
on May 25, 2026
Posted by: AGE123
[This review was collected as part of a promotion.] Im really enjoying my S25 ultra use it for work and personal use. Cell phones have taken the place of our landlines at this point. The battery life has been very useful even after online usage and phone/texting. The Galaxy AI has been a nice help as my personal assistant on keeping my calendar and appts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is my favorite
on May 25, 2026
Posted by: Chardavis
[This review was collected as part of a promotion.] I use my phone for several things including playing my game, typing resumes/documents, listening to music, etc. I pretty much use it for everything. I also use Galaxy AI to do school work. I just love everything about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device was a huge upgrade from previous one
on May 25, 2026
Posted by: Matthew
[This review was collected as part of a promotion.] This phone has exceeded my expectations and delivered better results than i imagined. My old phone i was charging 3x a day for normal use. This one will go a full day without needing a charge. The galaxy AI is quite nice in terms of Bixby and during phone calls. The live translation makes all the difference!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've purchased
on May 25, 2026
Posted by: Neonvibe
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 and honestly I’m really impressed with it. The phone feels super fast and smooth, the camera quality is amazing which I use it every day for my buisness. The battery lasts me all day without issues and charges fast. I also love the bright display and how easy everything is to customize. The AI features and overall performance make everyday use feel effortless. Definitely one of my favorite phones I’ve owned so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been keeping the product awesome.
on May 25, 2026
Posted by: Viflyerusvi
[This review was collected as part of a promotion.] I've been a long time Samsung user and this among other phones has always been awesome. The addition of Galaxy AI really makes the phone pop and gives me a whole lot of usage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It works excellent no issues
on May 25, 2026
Posted by: Mannyfresh8
[This review was collected as part of a promotion.] It takes really good photos. I like the way the processor is a 16 Ram. I love to multi-task. I love using the pen on the s twenty five, and if they decide to make it a little bit more memory, it's worth it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always love Samsung Galaxy Phones
on May 25, 2026
Posted by: candysan
[This review was collected as part of a promotion.] This is our 3rd Samsung Galaxy phone. I upgrade about every 2 years. Camera is one of my favorite features. Photos and videos look amazing. Stability is great too. Love the storage. I don't use the Galaxy AI but I'm sure it's helpful to some. I'm against AI but all the other features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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