Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,589 Reviews)
Rating breakdown 23,589 reviews
5 Stars
20,237
4 Stars
2,592
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great galaxy device
on April 27, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] I’d rate it 4 out of 5.
The experience feels solid overall: it’s easy to use, responsive, and handles the core tasks well. I also like that the design feels clean and straightforward, which makes it simple to get started without much learning curve.
What stands out most is reliability. It does what I expect it to do without unnecessary friction, and that makes it feel dependable in daily use. A few refinements could make it even better, but as it stands, it’s a strong and polished device.
Overall, I’d describe it as good value and very usable, with just enough room for improvement to make it excellent.
The experience feels solid overall: it’s easy to use, responsive, and handles the core tasks well. I also like that the design feels clean and straightforward, which makes it simple to get started without much learning curve.
What stands out most is reliability. It does what I expect it to do without unnecessary friction, and that makes it feel dependable in daily use. A few refinements could make it even better, but as it stands, it’s a strong and polished device.
Overall, I’d describe it as good value and very usable, with just enough room for improvement to make it excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but bad choices.
on April 27, 2026
Posted by: Whatever
[This review was collected as part of a promotion.] This is a great phone and has done great by me, but Samsung's choice to remove Ear Buds from the Wear app with 8.0 stinks. Now you have to s p enter time digging through Bluetooth settings to get the same information/settings. Worse yet one bad tap and you unpaid them. Sometimes engineers need to not fix what isn't broke!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never a regret
on April 27, 2026
Posted by: Crystal552
[This review was collected as part of a promotion.] Samsung is the best brand out there there cameras are better than apples by far and I have never once has a problem with my phone and I am a long time Galaxy user this is the o ly.phone I prefer to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very good, and the tools it features
on April 27, 2026
Posted by: Tonno28
[This review was collected as part of a promotion.] I love this phone; it has everything I need for my daily life. I really enjoy taking photos, and the quality on this device is magnificent—and when you add the "Galaxy AI" feature to the camera, it becomes truly spectacular. Honestly, I am very happy with this S25 Ultra, and I would definitely buy from the Samsung lineup again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone love samsung
on April 27, 2026
Posted by: Lola78
[This review was collected as part of a promotion.] The AI is unbelievable if I had this when I was in school I would have passed all my classes with A's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is easy to use
on April 27, 2026
Posted by: LoveMyFamily
[This review was collected as part of a promotion.] Gemini AI is a great and easy feature to use. I use it all the time. All the other features are easy to navigate and use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Camera needs a little work.
on April 27, 2026
Posted by: Edsul69
[This review was collected as part of a promotion.] Love my phone. Extremely reliable. Awesome battery life. AI component is very nice. Camera still needs a little tweaking. Night 🌙 shots are just so so.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great All Around Smartphone
on April 27, 2026
Posted by: Androiduser1
[This review was collected as part of a promotion.] This Galaxy AI Smartphone is a great all around device. It's still a little heavy and bulky, but you do get used to it after a while. Great pictures, videos, display, and very fast charging too. I wish they didn't remove the Bluetooth feature from the pen, but I used to only use that for pictures anyways.
Value
4
Written by a customer while visiting Samsung US