Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Almost the perfect phone!
on February 25, 2025
Posted by: RelaxedCoffee
[This review was collected as part of a promotion.] I really love this phone, it was time for me to upgrade and I'm glad I did. It has amazing new functions, "Now Brief" it a good one, I like that you can personalize according to the news you actually care about. Also the "Audio eraser" was a big deal for me, and I can't wait to try it in a concert! On top of that you get the awesome camera and the great zoom, that it is insane. On the outside I like that the corners are not super pointy, I got used to my curved screen but at least is not heavy pointy ends. Also it is fairly lightweight and easy to hold.
The AI it's incredible, honestly the best you'll find out there, I'm sure it will get better eventually but it is awesome to have a phone that can do the editing on pictures with absolutely no effort. Also the "Live translation" and "Call recording" it's pretty cool.
The AI it's incredible, honestly the best you'll find out there, I'm sure it will get better eventually but it is awesome to have a phone that can do the editing on pictures with absolutely no effort. Also the "Live translation" and "Call recording" it's pretty cool.
Now, my only complaint, the Pen, ai really don't like that they took away the Bluetooth, the pen is pretty basic and looks a bit cheap. Other than that this phone is a winner for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has always been my choice.
on February 25, 2025
Posted by: BlackSheep
[This review was collected as part of a promotion.] I like Samsung because it offers high-quality, innovative products with advanced technology. Whether it's smartphones, tablets, or TVs, Samsung consistently delivers sleek designs, powerful performance, and user-friendly features. Their Galaxy smartphones have excellent cameras, long battery life, and smooth displays, making them great for everyday use. Samsung also provides regular software updates, ensuring security and new features. Additionally, their smart home devices and appliances are reliable and efficient. With a strong reputation for durability and innovation, Samsung remains one of my favorite tech brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great AI that's all
on February 25, 2025
Posted by: Kimmy384759
[This review was collected as part of a promotion.] The product is similar to the previous model. Only great thing about this new s25 ultra is the AI stuff.
Value
2
Response from Samsung USBy R&R Team, February 26, 2025
Hi Kimmy384759, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced features of Galaxy AI. We have provided a link to the full device manual to help you discover all of the ways these features can streamline daily tasks and enhance your usage. This manual will also highlight so many features you can integrate and help you align the settings to your preferences for the best possible experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera ability
on February 25, 2025
Posted by: PixieLaLoca
[This review was collected as part of a promotion.] Upgraded from the S23 plus and I'm loving it. The sound and clarity are impeccable. The speed and smoothness are great. Overall I'm very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on February 25, 2025
Posted by: Kaneki08
[This review was collected as part of a promotion.] I love the integration of Gemini to help you with daily task and the live translation during calls. The Now Brief feature is great to recap my day and pictures or events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 25, 2025
Posted by: Stanglovesamsung
[This review was collected as part of a promotion.] This phone is pretty smart to have. It works really well.I'm very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone of all time (tom brady) of phones
on February 25, 2025
Posted by: Dark0kai
[This review was collected as part of a promotion.] This phone has made my life easier in every aspect. I had a ultra 23 but now this one makes it much easier then that phone. Love the new upgrades to camera and how fast everything is. Don't believe me just play with the device first had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photo
on February 25, 2025
Posted by: Gogogaga
[This review was collected as part of a promotion.] Great phone and the last latter be the first time.
Value
5
Written by a customer while visiting Samsung US