Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,109 Reviews)
Rating breakdown 23,109 reviews
5 Stars
19,821
4 Stars
2,534
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Excellent product with a small problem
on April 13, 2026
Posted by: Anumanum
[This review was collected as part of a promotion.] I am glad that I purchased this device. Galaxy AI has been a good addition, being able to edit images and audio is what I often find myself doing. Rewriting text as well. My only complaint is that some apps don't show up when I tap the left icon at the bottom of my screen at times. It makes certain apps useless for multitasking, which is very 'anti-Ultra'.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has held up well in pet friendly home
on April 13, 2026
Posted by: PierRat
[This review was collected as part of a promotion.] All features work perfectly under challenging conditions. The phone is not made of glass so it is rugged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, smooth, sleek and runs smooth
on April 13, 2026
Posted by: iHopeshes
[This review was collected as part of a promotion.] The sleek titanium design and the massive 6.9-inch Dynamic AMOLED display make it the ultimate powerhouse for everything I do.
Galaxy AI is the star of the show. Features like Now Brief give me a tailored start to my morning, and Cross App Action lets me jump between tasks using just my voice. It feels like having a personal assistant that actually anticipates my next move. With the Snapdragon 8 Elite, gaming is flawless. Whether I'm playing CoD Mobile at max settings or cloud streaming Jedi Survivor, there are zero dropped frames. The anti-reflective screen is a lifesaver for streaming movies outdoors without glare The upgraded 50MP Ultrawide and 200MP main camera capture every detail, while the battery easily lasts through my busiest days. It’s not just a phone; it’s an all-in-one tool for my professional and personal life. Simply the best flagship of 2026!
Galaxy AI is the star of the show. Features like Now Brief give me a tailored start to my morning, and Cross App Action lets me jump between tasks using just my voice. It feels like having a personal assistant that actually anticipates my next move. With the Snapdragon 8 Elite, gaming is flawless. Whether I'm playing CoD Mobile at max settings or cloud streaming Jedi Survivor, there are zero dropped frames. The anti-reflective screen is a lifesaver for streaming movies outdoors without glare The upgraded 50MP Ultrawide and 200MP main camera capture every detail, while the battery easily lasts through my busiest days. It’s not just a phone; it’s an all-in-one tool for my professional and personal life. Simply the best flagship of 2026!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on April 13, 2026
Posted by: Jrog1369
[This review was collected as part of a promotion.] This phone is great. Don't like the update that made everything weird but the camera and operating system are still top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable with a camera that is paramount
on April 14, 2026
Posted by: ConradS
[This review was collected as part of a promotion.] My galaxy s25 ultra is by far the best phone on the market. The camera alone surpasses any and all other phones. I use it to see things far away that I cant see with the naked eye. Its like binoculars but more useful.
The AI software makes life easier. I use it to figure costs on jobs, draft estimates, write desertations and all types of other things that I dont really have time to do.
All in all I love this phone. I cant wait to see whats next in the galaxy line up . Its going to be hard to beat this 25 ultra.
The AI software makes life easier. I use it to figure costs on jobs, draft estimates, write desertations and all types of other things that I dont really have time to do.
All in all I love this phone. I cant wait to see whats next in the galaxy line up . Its going to be hard to beat this 25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen Feature
on April 14, 2026
Posted by: olivepit
[This review was collected as part of a promotion.] Miss the s pen to take selfie. That was a great feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S10 Note to the S25 ultra.
on April 14, 2026
Posted by: SignusX1
[This review was collected as part of a promotion.] I really like this phone. It has so many features the S10 only dreamed about. No local storage is a real downside to me though. I did all I understand to disable "Galaxy AI". I prefer an actual human that gets paid a living wage instead of an agent trained by scraping the interwebs for things Samsung didn't create. Maybe try paying a human instead of using "Galaxy AI". I really like the S25 though. Great product. It seems very ironic you're surveying about "Galaxy AI" yet your Ts and Cs says this, "Please make sure photos and videos are created by you and do not contain any third party copyrighted media." Does Samsung's LLM scrape information or does Samsung do the right thing by reaching out to the creator of the data and offering financial compensation in advance? You know like how it's illegal to jailbreak your products? Samsung is a better company than that, right? Right? Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You Always Get What U Pay For! (:
on April 14, 2026
Posted by: Smilen0w1
[This review was collected as part of a promotion.] On my own opinion Samsung is just wonderful, I've been owning Samsung cellphones/smarthphones since the S5 series & now I'm on the S25 series, so yeah I've been growing up with samsung, in my personal review I can say this company is doing better in many ways (now incluidind AI), but also there's little things that I might not like but still I trust Samsung, camera is wonderful, take some good pics/videos, I play videogames aloooooot & I have no issues with lag or phone running slow, AI complements the phone leave the smarthphone behind to Become a AI phone, there will be hate from other people saying that samsung is not what they expect or many other things, but we all buy whatever we want or what we think is the best for us (:
Value
5
Written by a customer while visiting Samsung US