Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
I have s23 ultra which is not on the list love it
on May 25, 2026
Posted by: S23UltraEnjoyer
[This review was collected as part of a promotion.] Hate the ai slop, 90% of Ai features are useless. The camera and photo ai features are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It gets the job done.
on May 25, 2026
Posted by: Alright
[This review was collected as part of a promotion.] Occasionally, I utilize Galaxy AI, primarily for grammar and spelling corrections, which effectively fulfills the task.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is amazing!!!
on May 25, 2026
Posted by: Aandrade
[This review was collected as part of a promotion.] This phone is amazing with the Galaxy AI added has made me so much proficient every day is a great day having at your hand the most powerful resource at this moment is great !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is very reliable. The features good.
on May 25, 2026
Posted by: 12345xyz
[This review was collected as part of a promotion.] I like the Samsung phone because I can keep all my important stuff organized and in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and still the best
on May 25, 2026
Posted by: H25ultraR
[This review was collected as part of a promotion.] This phone has best features and the galaxy AI is one of the gems of its features. It helps me on daily basis on by day to day tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Is Incredible
on May 25, 2026
Posted by: Brando
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra completely exceeded my expectations. Everything about this phone feels premium, from the sleek titanium design to the gorgeous edge-to-edge display. The AMOLED screen is unbelievably bright and smooth, making videos, games, and everyday scrolling look amazing with its crisp resolution and 120Hz refresh rate.
Performance is insanely fast. Apps launch instantly, multitasking is effortless, and gaming feels console-level with no lag or overheating. Samsung’s AI features are actually useful too, helping with photo editing, productivity, and daily tasks without feeling gimmicky.
The camera system is one of the best I’ve ever used on a smartphone. Photos come out sharp, vibrant, and detailed even in low light. The zoom capabilities are seriously impressive, and video recording looks professional thanks to excellent stabilization and clarity.
Battery life easily lasts all day, even with heavy use, and fast charging gets the phone powered up quickly. The built-in S Pen is another huge bonus for taking notes, editing photos, or just navigating more precisely.
Overall, the Galaxy S25 Ultra feels like the complete package. Samsung combined power, design, cameras, battery life, and smart features into one incredible device that truly feels ahead of its time.
Performance is insanely fast. Apps launch instantly, multitasking is effortless, and gaming feels console-level with no lag or overheating. Samsung’s AI features are actually useful too, helping with photo editing, productivity, and daily tasks without feeling gimmicky.
The camera system is one of the best I’ve ever used on a smartphone. Photos come out sharp, vibrant, and detailed even in low light. The zoom capabilities are seriously impressive, and video recording looks professional thanks to excellent stabilization and clarity.
Battery life easily lasts all day, even with heavy use, and fast charging gets the phone powered up quickly. The built-in S Pen is another huge bonus for taking notes, editing photos, or just navigating more precisely.
Overall, the Galaxy S25 Ultra feels like the complete package. Samsung combined power, design, cameras, battery life, and smart features into one incredible device that truly feels ahead of its time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the right size.
on May 25, 2026
Posted by: NEOhio
[This review was collected as part of a promotion.] Using AI is easier to take advantage of because of the screen size on my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best version of the Note yet!!!
on May 25, 2026
Posted by: madtownjeremy
[This review was collected as part of a promotion.] I know they call it ultra, but really it's just a continuation of the Note, of which I've been a user since the beginning. I've had one of every model and this one is the best by far.
The feel in hand is substantial, but not TOO heavy, and the flat edges feel grippy and comfortable without being too sharp.
Battery life is phenomenal; mine lasts a couple days easy. I can't speak to the OneUI experience as I've never liked it and have always used a third party launcher. Also, while Bixby is junk, the new Galaxy AI features (especially when it comes to photo manipulation) are fun to mess with.
I knocked a star off for a couple of reasons:
1. Can't get rid of branded bloatware
2. No magsafe
2. No magsafe
Other than those things it's a fantastic phone!
Value
4
Written by a customer while visiting Samsung US