Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,049 Reviews)
Rating breakdown 27,049 reviews
5 Stars
23,230
4 Stars
2,999
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great phone but doesn't give the feel for Ultra
on March 10, 2025
Posted by: Abdul21
[This review was collected as part of a promotion.] Really good phone to use. Specially AI in it is awesome. The only thing is I stull have the S23 ultra and was going to waiting for S25 but the ultra feels like the s25+. It has more features but it just doesn't give the feel of an ultra user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 10, 2025
Posted by: Cocojunior
[This review was collected as part of a promotion.] The best phone so far. Great tools and it is not heavy devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate smartphone experience
on March 10, 2025
Posted by: Jahidhasan
[This review was collected as part of a promotion.] Alright, let's talk about the Galaxy S25 Ultra. I've been playing with this thing for a while now, and honestly? I'm genuinely impressed. Like, really impressed. Forget the spec sheets for a minute, let's just chat about how it feels to use it.
First off, the screen. Man, oh man, the screen. You know how sometimes you pick up a phone and you're like, "Yeah, it's a good screen"? This isn't that. It's like they've taken the best screen tech they could find and cranked it up to eleven. Everything pops. Colors are vibrant, blacks are deep, and it's just ridiculously smooth. Scrolling feels like gliding on butter. Watching videos? Forget about it. You're basically getting a mini-cinema in your hand. Even in bright sunlight, it's perfectly visible. No squinting, no awkward angles, just pure, unadulterated visual goodness.
And then there's the camera. Look, I'm not a professional photographer, but I do like to snap pictures of, well, everything. My dog, my food, random cool things I see. The S25 Ultra's camera makes it ridiculously easy to take great shots. The zoom is insane. You can go from wide-angle to practically spying on the moon with crystal clarity. The detail in the photos is just mind-blowing. Even in low light, the images come out sharp and clear. I've been taking some seriously impressive night shots, and I'm not even trying that hard. It's like the phone does all the work for you. And the video? Super stable, great audio, and the quality is top-notch.
First off, the screen. Man, oh man, the screen. You know how sometimes you pick up a phone and you're like, "Yeah, it's a good screen"? This isn't that. It's like they've taken the best screen tech they could find and cranked it up to eleven. Everything pops. Colors are vibrant, blacks are deep, and it's just ridiculously smooth. Scrolling feels like gliding on butter. Watching videos? Forget about it. You're basically getting a mini-cinema in your hand. Even in bright sunlight, it's perfectly visible. No squinting, no awkward angles, just pure, unadulterated visual goodness.
And then there's the camera. Look, I'm not a professional photographer, but I do like to snap pictures of, well, everything. My dog, my food, random cool things I see. The S25 Ultra's camera makes it ridiculously easy to take great shots. The zoom is insane. You can go from wide-angle to practically spying on the moon with crystal clarity. The detail in the photos is just mind-blowing. Even in low light, the images come out sharp and clear. I've been taking some seriously impressive night shots, and I'm not even trying that hard. It's like the phone does all the work for you. And the video? Super stable, great audio, and the quality is top-notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s23
on March 10, 2025
Posted by: Love2ship
[This review was collected as part of a promotion.] Going from s23 ultra to s25 ultra. Amazing upgrade in processing speed, durability, clarity and just about everything else. seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast but caviots
on March 10, 2025
Posted by: Calvin
[This review was collected as part of a promotion.] I like the phone a lot, it feels good in the hands and is extremely fast. I do not support removing the Bluetooth from the s pen and the s pen feels light and cheap. Wish it came with a non reflective coated screen protector because as soon as a screen protector is put on the gimmick of a non reflective screen is completely gone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 10, 2025
Posted by: Puckeroo
[This review was collected as part of a promotion.] Love ut and all the xtras that come with it. I do miss the roundness of my 23 but this will do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy device so far
on March 10, 2025
Posted by: Gcdcma
[This review was collected as part of a promotion.] The size, battery life, stylist are all great, but the camera is superior to any other phone. The AI functions with Audio Eraser are on a whole new level. Upgrade your phone now to the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on March 10, 2025
Posted by: YoursTrully
[This review was collected as part of a promotion.] Save you money and spend them on something way more usefull.
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hi there YoursTrully, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable your phone is to you every day, and wanting to feel that you are choosing a device that enhances your life, and helps you streamline daily processes. Without knowing what experiences you are having with your device, we have provided links to the full device manual and the Samsung Support Team to align the settings to your preferences and answer questions you may have. We also have great tutorial videos and an interactive simulator available online to help you maximize your experience and fall in love with your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US