Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(22,832 Reviews)
Rating breakdown 22,832 reviews
5 Stars
19,585
4 Stars
2,499
3 Stars
443
2 Stars
137
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Samsung excels again!
on April 13, 2026
Posted by: Chaz54
[This review was collected as part of a promotion.] The Galaxy S25 Ultra does not disappoint! This phone has all but replaced my tablet - it can do so many things! It has become my "life organizer" with the way you can schedule events/alarms. The Galaxy AI feature has helped so many times with scheduling and planning events as well as guiding me through formatting responses and with many "how to" situations.
Phone is very responsive and durable! I have had zero problems/issues with my Galaxy S25 Ultra. It's a winner!
Phone is very responsive and durable! I have had zero problems/issues with my Galaxy S25 Ultra. It's a winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best phone yet
on April 13, 2026
Posted by: Mikethedude
[This review was collected as part of a promotion.] I love my 25 because of the AI features. I just wish it could be more of an assistant put things into my calendar notification for stocks and a little more memory to go with the awesome camera
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone
on April 13, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra has been such a game changer for me. After my previous phone, stop working. I figured I deserved a little bit of upgrade, and it's been so helpful. Not only with my personal life but with work as well, I am able to communicate efficiently with all the tools provided with my employer.I also have a small business which really helps me be able to create content and also manage my business.Wherever I am on the go. Also, the screen quality is amazing.I love to take pictures and record things and this phone.The image quality is incredible. Not only that, but the AI is very useful in ensuring that whenever I need to send an email, whether it's a business. A work email or even a personal email, making sure that I sound professional clean polite is a game changer. Overall this phone has been very helpful
Not only in making sure that I am getting my work done. But also keeping me entertained, I use my phone a lot to watch or even listen to my favorite youtube videos and watch all of my favorite shows. Overall, I do believe this phone is very much worth it.
Not only in making sure that I am getting my work done. But also keeping me entertained, I use my phone a lot to watch or even listen to my favorite youtube videos and watch all of my favorite shows. Overall, I do believe this phone is very much worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a feature rich dependable phone
on April 13, 2026
Posted by: Lovemys25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an excellent flagship smartphone that delivers a premium experience in almost every area. It stands out as a powerful, reliable, and feature-packed device that’s also surprisingly easy to use.
One of the biggest highlights of this phone is its wide range of features. From the stunning high-resolution display to the advanced camera system, everything feels top-tier. The camera setup, including its 200MP main lens, captures incredibly detailed photos and performs especially well in low-light conditions, making it a great choice for photography enthusiasts.
Performance is another strong point. Powered by a high-end processor, the phone runs smoothly whether you're multitasking, gaming, or using demanding apps. It feels fast and responsive at all times, which adds to its overall reliability.
What really sets the Galaxy S25 Ultra apart is its AI-powered features. The phone can intelligently assist with tasks, automate actions across apps, and enhance photos and videos using advanced AI tools. These features make everyday use more convenient and give the phone a modern, “smart assistant” feel.
Despite all its advanced capabilities, the phone remains user-friendly. Samsung’s interface is clean and intuitive, so even with so many features, it’s easy to navigate and customize.
Battery life is also impressive, lasting throughout the day with regular use, and the overall build quality feels solid and premium, adding to its dependability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ease of use is great
on April 13, 2026
Posted by: Runamuk0
[This review was collected as part of a promotion.] My Galaxy S25 is good. I like the ease of use. The OS is pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to.use overall!
on April 13, 2026
Posted by: LoriDori
[This review was collected as part of a promotion.] I absolutely love all the features especially AI editing of photos. The AI editing of messages is also wonderful, friendly and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 13, 2026
Posted by: Nate48
[This review was collected as part of a promotion.] I recently got the s25 ultra and I have to say i absolutely love it the phone itself is amazing and the galaxy ai is pretty helpful but I'd have to say the cameras on it are the best feature in my opinion the quality is outstanding and the zoom is exceptional but all around this is a great phone and I have zero regrets with getting it just wish I'd have gotten it sooner
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous phone.
on April 13, 2026
Posted by: Avta77
[This review was collected as part of a promotion.] This product has spectacular features is like having a pc in my hands. working with the iA from my phone is great and fun.
Value
5
Written by a customer while visiting Samsung US