Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
S25 Ultra: The Ultimate Smartphone
on March 10, 2025
Posted by: pokeimon
[This review was collected as part of a promotion.] The Galaxy S25 Ultra shines! Its seamless app transitions are a dream, no lag, just pure fluidity. Audio Eraser? Genius! Cleans up noisy videos like magic. Camera's stellar, display pops, and battery lasts all day. Top-tier phone, worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth phone
on March 10, 2025
Posted by: Good1718
[This review was collected as part of a promotion.] The phone is amazing, the audio eraser, the now breif, and all the AI features, like erasing objects in images, and the whole smoothness of the phone, I'm really happy I bought the phone, thank you so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on March 10, 2025
Posted by: Scasantana
[This review was collected as part of a promotion.] It comes with 5g uc so it is super fast even when I am not home there are even features for games to run 60 fps the camera is amazing even the front facing one and it has 1 tb of storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has been limited in Spen Features
on March 10, 2025
Posted by: Taker2
[This review was collected as part of a promotion.] This product Galaxy S25 Ultra has been limited in Spen Features.
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Taker2, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that specific features really make the difference for your usage every day. We have provided a link to an article to help you discover ways to use the redesigned S Pen. We have also shared a link to the full device manualt o help you with the voice commands and hand gestures that are available with your device for controls. We have lastly, shared a link to the Samsung Support Team to help answer questions or offer additional assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Speed and responsiveness is great!
on March 10, 2025
Posted by: Awesomemainas
[This review was collected as part of a promotion.] Overall I am pleased with my upgrade from my s22 ultra to the s25 ultra. The one thing I have noticed that seems worse is the camera. It does not seem to take pictures very well when the object is moving even slightly. I don't remember my s22 ultra having that big of an issue with moving targets. Hopefully they can fix this with an update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on March 10, 2025
Posted by: MistinMitchell
[This review was collected as part of a promotion.] I love this phone. It is amazing and the best one yet. I will never get a different brand of phone. I will always choose Samsung. I love everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product great features more then I know
on March 10, 2025
Posted by: Lfirst
[This review was collected as part of a promotion.] Nice and clearer really fast really smooth has all different figures that make it so easy and fast. Seamless action thru out the apps. Audio is great and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fresh is The Word
on March 10, 2025
Posted by: AlBJam
[This review was collected as part of a promotion.] The seamless actions across apps works so good that I considered letting Gemini submit this review. This integrity won't let me do that. A full month later it still feels so fresh. I start and end my day with the now bar brief. The battery lasts all day, that's with heavy usage. My last phone was an s23 ultra and this absolutely feels like an upgrade. I'm learning how to use ai... and it's so much fun, dare I say, it's FRESH!
Value
5
Written by a customer while visiting Samsung US