Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(22,300 Reviews)
Open Ratings Snapshot
Rating breakdown 22,300 reviews
5 Stars
19,129
4 Stars
2,436
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,126 out of 1,308
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Amazing device
on April 6, 2026
Posted by: Asia
Expertise:Intermediate
Verified Purchase:Yes
I love this device upgrade from my base s22 model its night and day difference from cameras screen gaming performance truly a incredible phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra Great phone!
on April 6, 2026
Posted by: savagemom25
[This review was collected as part of a promotion.] Samsung galaxy s25 ultra is my go to brand of choice for phones. They never fail to deliver the best quality and are continuously updating system and security features so we have a safe and working product. It has so many new features, designs, and the availability to customize it in many ways.
The camera system is versatie, with especially strong zoom capabilities. The features that keep getting better allows you to take videos or photos like a professional photographer. I love the different ways to take pictures and videos as you can add more filters, the 100x zoom is crystal clear especially if u capture a bird or anything from sitting on ur porch.
The display is a major highlight: large, bright, sharp, and among the best in the category.
With the storage amount and other features make this phone the only brand I will ever use. Samsung galaxy has so many products avaliable to add to your collection. With added security and protection they keep adding makes this the best one yet. And they added a new feature that eliminates the accidental click that we always due with auto blocker to prevent viruses and malicious information. Trust me when I say this is the phone everyone will love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and Stable
on April 6, 2026
Posted by: Hammondfamily
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and it’s easily one of my favorite phones I’ve owned. It’s fast, stable, and just works the way I need it to every day.
One thing that really stands out is how durable it is. I’ve dropped this phone more times than I’d like to admit, and it’s still going strong. The screen is especially impressive—no cracks at all—and the glass feels strong and reliable.
I don’t use the S Pen very often, but I do like having it there for those moments when I need it. It’s one of those features you don’t think about daily, but you’re glad it’s built in when you do need it.
I also really appreciate how customizable everything is with Android. I can set it up exactly how I want, and it integrates smoothly with everything I use. The Galaxy AI features are a nice bonus too—they make everyday tasks a little easier and more intuitive.
The storage has been a big win for me. With 256GB, I don’t have to worry about space, even though I take a lot of photos and videos. That peace of mind matters.
Overall, this phone feels powerful, dependable, and flexible. It handles everything I throw at it, and I genuinely enjoy using it every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Rocks my Socks
on April 6, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] Love Samsung Galaxy S25 Ultra more then any other phone. I use Galaxy AI for everything screen search is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever had!
on April 6, 2026
Posted by: Dsho22
[This review was collected as part of a promotion.] The galaxy AI is great. I love all of the features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life! And size
on April 6, 2026
Posted by: Xmanforlife
[This review was collected as part of a promotion.] I love the S 25 ultra! The battery life is great if you love to game on your phone. Plus the screen size makes streaming Netflix awesome. Overall the phone is a definitely upgrade from the S24
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great so far
on April 6, 2026
Posted by: Linditzy
[This review was collected as part of a promotion.] I just switched from the S24 ultra.. not much is very different but I also haven't explored yet either... so far so good I like it...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honestly been a samsung fan since note 2 or 3
on April 6, 2026
Posted by: LostAtLast
[This review was collected as part of a promotion.] I use my Samsung s25 ultra for everything from communication to streaming to gaming and more. Love the features. Like the s pen. Long the picture quality and the overall screen size and design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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