Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(22,309 Reviews)
Rating breakdown 22,309 reviews
5 Stars
19,137
4 Stars
2,437
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great Phone with ok Battery Life
on April 2, 2026
Posted by: Scott80
[This review was collected as part of a promotion.] This phone has many great features. I use mine mostly for streaming movies and tv shows. The picture quality is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this phone top notch and easy to
on April 2, 2026
Posted by: Revisroy321
[This review was collected as part of a promotion.] I absolutely love these galaxy phones. My jobs keeps me on the road alot. Alot of time in motels and driving and from streaming movies to gaming to navigation, picture taking iv not found anything these s25 ultras couldn't do, The best of the best,
Iv been using samsung phones for years and will continue to use Samsung phones...
Iv been using samsung phones for years and will continue to use Samsung phones...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra has an AMAZING camera
on April 3, 2026
Posted by: Radardkooy
[This review was collected as part of a promotion.] I live the galaxy A.I. with my Ultra 25. I use my phone for everything including work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness 👌
on April 3, 2026
Posted by: Mrjohnson69
[This review was collected as part of a promotion.] The galaxy AI is unbelievable!!!! And the phone is simple and can link straight to Samsung tvs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 ultra.
on April 3, 2026
Posted by: Driver
[This review was collected as part of a promotion.] Having a cellphone in today's world has become a basic necessity. The Samsung Galaxy S25 has overall exceeded all my expectations.
Design & Build
The most notable physical change is the large device significantly more ergonomic and comfortable to hold.
Protection:
Features Gorilla Glass Armor 2 on both the front and back, which offers improved drop resistance.
AI
The phone understands what is on your screen across different apps. For example, if you have searched a travel video on youtube and have your Notes app open, you can ask the AI to "summarize this video into my notes," and it will transcribe the key info without you switching back and forth. Which helps with all the traveling i do for work.
Human-Like Interaction:
Gemini Live feels much more natural. You can interrupt it, pivot the conversation, and it remembers the context of previous conversation.
Design & Build
The most notable physical change is the large device significantly more ergonomic and comfortable to hold.
Protection:
Features Gorilla Glass Armor 2 on both the front and back, which offers improved drop resistance.
AI
The phone understands what is on your screen across different apps. For example, if you have searched a travel video on youtube and have your Notes app open, you can ask the AI to "summarize this video into my notes," and it will transcribe the key info without you switching back and forth. Which helps with all the traveling i do for work.
Human-Like Interaction:
Gemini Live feels much more natural. You can interrupt it, pivot the conversation, and it remembers the context of previous conversation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best purchase that I made
on April 3, 2026
Posted by: Herbieherb
[This review was collected as part of a promotion.] I love the ai it helps me be very creative in expressing myself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Device
on April 3, 2026
Posted by: TestTrucker
[This review was collected as part of a promotion.] My S25 Ultra is a fantastic device, especially since I'm always on the road and away from home. I use it for all of my business needs: email, scanning documents, presentation prep, etc. I also do a little gaming and streaming during my off time. The battery life is very good making it to where I am not connected to a wall all of the time. Everything I do is made much easier with Galaxy AI to include suggestions as well. Overall an outstanding device; no regrets at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, Pretty Reliable
on April 3, 2026
Posted by: Thepate
[This review was collected as part of a promotion.] I am a student who uses my phone for entertainment and sometimes running local ai models. Speaking of Ai, I found Galaxy Ai to be pretty useful, and I can see that a professional would love it. Theres just so many ai features that I dont have the time to use all of them. My personal favorite is the one that allows you to remove objects from photos!
After 6 months, I can say that this phone is reliable, except for some glitches which are reoccurring. Its pretty durable too, not a single scratch yet! Its fast, and I love that it has a virtual ram option. Overall this is a amazing phone!
Value
4
Written by a customer while visiting Samsung US