Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(22,320 Reviews)
Rating breakdown 22,320 reviews
5 Stars
19,147
4 Stars
2,438
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone
on March 31, 2026
Posted by: Skeets
[This review was collected as part of a promotion.] Galaxy AI blows the competition out of the water. You get what you pay for and this phone is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most user friendly phone I've used
on March 31, 2026
Posted by: Bazinje2
[This review was collected as part of a promotion.] Makes managing all of my work and personal apps such a breeze. Samsung Pass is a lifesaver when you have so many logins for different websites and apps. Galaxys Gemini and also the galaxy AI search makes searching and finding the answers to things seamless. On top of all the amazing user friendly features they also have an outstanding camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25s AI has made my daily life so much easier!
on March 31, 2026
Posted by: AlphaOmega
[This review was collected as part of a promotion.] I’ve been using the S26 Ultra, and the Galaxy AI is a total game-changer. Between managing a busy warehouse and keeping up with my software engineering classes, I need tech that actually helps me stay organized.
This phone does exactly that. Whether I'm using it to summarize long documents for school or stay on top of things at work, it feels like the AI is actually working with me to save time. It’s rare to find a device that makes a noticeable difference in your daily routine, but this one definitely delivers.
This phone does exactly that. Whether I'm using it to summarize long documents for school or stay on top of things at work, it feels like the AI is actually working with me to save time. It’s rare to find a device that makes a noticeable difference in your daily routine, but this one definitely delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Features are Amazing!
on March 31, 2026
Posted by: BMoney
[This review was collected as part of a promotion.] I purchased the Galaxy s25 Ultra because I work in custom home construction industry. The Samsung Galaxy AI feature allows me to generate Concept Designs quickly for homeowners. It also allows me to send measurements using the stylus with precise drawings or make changes and send to everyone on my team. I highly recommend the Samsung Galaxy!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 31, 2026
Posted by: MomontheGo
[This review was collected as part of a promotion.] I use my phone for gaming and social media mostly and the battery is fabulous! I also love the camera on this phone as im constantly taking pictures. The super fast charging is super convenient for those times when I do use my phone more then usual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is for the most part is great!
on March 31, 2026
Posted by: Montanamomma116
[This review was collected as part of a promotion.] This phone is awesome. Has a lot of features, better memory, and runs really fast. The downside is the ease of the pen and function. I dont use it as often as I had hoped (reason I bought it) because the notes app and functions aren't user friendly. There is so much going on the updates are more frequent than I am used to, and its wider body doesn't fit in many pockets so I need to carry it in my purse all the time which isn't convenient sometimes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of my favorite phones !
on March 31, 2026
Posted by: Galaxy4evaa
[This review was collected as part of a promotion.] I really love this phone the size of it is wonderful and the pen is one of my favorite accessories on it.
I never really used chat GPT but the Galaxy AI and Gemini I literally use them daily. They help me with so many aspects of my life between home work my scheduling just answers to questions I need everything so seamless and fast.
I never really used chat GPT but the Galaxy AI and Gemini I literally use them daily. They help me with so many aspects of my life between home work my scheduling just answers to questions I need everything so seamless and fast.
I also play a lot of games on this phone which the large screen the graphics look great on it and the pen makes it even easier for me Because I have fat fingers lol. I have purchased every model since the note up until this latest model in my opinion they really are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My year with the 25 Ultra
on March 31, 2026
Posted by: PowerUser
[This review was collected as part of a promotion.] After spending some serious time with the Samsung Galaxy S25 Ultra, I wanted to share my honest, everyday experience with it. You can read a spec sheet anywhere, but here is what it actually feels like to use this phone day in and day out.
The Feel in Hand (Goodbye, Sharp Corners!)
The biggest everyday difference coming from older Ultra models is the design. Samsung finally ditched the sharp, boxy corners and gave us slightly rounded edges. It sounds like a minor detail, but it changes everything. The phone no longer digs into my palms when I'm holding it for long stretches, and the weight distribution makes this massive 6.9-inch device feel surprisingly light and balanced.
That Screen, Though
I cannot stress enough how much of a game-changer the anti-reflective display is. It is one of those features you don’t fully appreciate until you have it. Sitting outside in direct sunlight? No problem. It cuts through glare better than any other screen I’ve looked at, making the colors pop without forcing me to constantly adjust the brightness or shield it with my hand.
Battery & Daily Performance
The battery life on this thing is incredible. With the 5,000 mAh battery and the Snapdragon 8 Elite chip running the show, I am comfortably getting a day and a half of use before I even have to think about finding an outlet. Whether I'm endlessly scrolling, multitasking, or streaming, it never stutters. It just chews through tasks like it's nothing.
The Feel in Hand (Goodbye, Sharp Corners!)
The biggest everyday difference coming from older Ultra models is the design. Samsung finally ditched the sharp, boxy corners and gave us slightly rounded edges. It sounds like a minor detail, but it changes everything. The phone no longer digs into my palms when I'm holding it for long stretches, and the weight distribution makes this massive 6.9-inch device feel surprisingly light and balanced.
That Screen, Though
I cannot stress enough how much of a game-changer the anti-reflective display is. It is one of those features you don’t fully appreciate until you have it. Sitting outside in direct sunlight? No problem. It cuts through glare better than any other screen I’ve looked at, making the colors pop without forcing me to constantly adjust the brightness or shield it with my hand.
Battery & Daily Performance
The battery life on this thing is incredible. With the 5,000 mAh battery and the Snapdragon 8 Elite chip running the show, I am comfortably getting a day and a half of use before I even have to think about finding an outlet. Whether I'm endlessly scrolling, multitasking, or streaming, it never stutters. It just chews through tasks like it's nothing.
Value
5
Written by a customer while visiting Samsung US