Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,287 Reviews)
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Refreshing changes and real upgrade.
on March 12, 2025
Posted by: Scoochie
[This review was collected as part of a promotion.] Fluent in operations and speed almost matches my thinking speed! Love the light weight, rounded corners, and flat sides fit in hand comfortably. A pleasant surprise in the intuitive applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 ultra
on March 12, 2025
Posted by: Lgh10052002
[This review was collected as part of a promotion.] Great AI feature, super fast speed.
Upgrade from S24ultra. No regret
Upgrade from S24ultra. No regret
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on March 12, 2025
Posted by: Padfoot
[This review was collected as part of a promotion.] Great new addition i really enjoy using the audio finder in the circle to find feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra 256
on March 12, 2025
Posted by: Grandpaof3
[This review was collected as part of a promotion.] I've owned Samsung phones for a while now. This one does not disappoint..it has great colors, takes awesome pics and charges pretty quickly. I did uninstall all of the games it came with. Don't see the necessity for those. Overall, so far so good. Only thing I would say is that it would be nice if it came with a wider variety of ringtones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone. Miss blu3 tooth s pen
on March 12, 2025
Posted by: SammyFan
[This review was collected as part of a promotion.] I came from an s24 ultra so although it is a mild update, it's a progression with this generation. Curving the edges and thinning the bezel gives a more premium feel. It's a slightly larger screen which I will always take.
The rest of the specs are pretty similar to last generation. Latest snapdragon will keep this thing future proof for a bit.
The rest of the specs are pretty similar to last generation. Latest snapdragon will keep this thing future proof for a bit.
My only gripe is the loss of the bluetooth s pen. I was one who found the features to be useful. Definitely set it apart from any other phone.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hey SammyFan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We absolutely love hearing that you are so pleased with the enhanced features and design of your new device. We have provided a link to an article to help you discover the ways to use the redesigned features of the S Pen for your device. We have also provided a link to the full device manual that has the voice commands and hand gestures you can also use with your device for the hands free controls. Lastly, we have provided a link to the Samsung SUpport Team if any questions about your Samsung products arise. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever
on March 12, 2025
Posted by: Landscaper1991
[This review was collected as part of a promotion.] I have a samsung galaxy s22 ultra forever after my note 9 nothing compares to how beautifully this phone was upgraded camera, processor, and the outside shell all so pleasing. I have it tied with my new galaxy 7 watch and everything works perfect there was never anything wrong with my devices after years of using wear and tear isn't even a factor..... seamless actions across apps, Now Brief, and Audio Eraser work great also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 12, 2025
Posted by: Chicharito2315
[This review was collected as part of a promotion.] Upgraded from a z fold to the s25 ultra and Samsung never failed to disappoint awesome specs from this device still taking time to unpack what is behind the device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on March 12, 2025
Posted by: Baddi
from Florida
Expertise:Expert
I bought the phone yesterday and it's a beast. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US