Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,287 Reviews)
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
A well rounded future proof device
on March 13, 2025
Posted by: Jake729472
[This review was collected as part of a promotion.] I'll start by saying this phone is very fast and can be used in many professional applications. Such as translate and live call translations. The now bar had been very helpful in reminding me of things i have to do that day. It shows me my calendar updates and the weather with some other features too. Its very seemly between apps and the customization is amazing. The best ive seen in a phone ever. The AI is good and the new bixby works well and responds fast. I would recommend this product if someone wants a future proof phone of the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Brainer
on March 13, 2025
Posted by: Lbc213
[This review was collected as part of a promotion.] Couple years ago I switched to the counterpart and coming back to Samsung now, all I can say is what was i doing. Life in general is more convenient thanks to the functionality and accessibility in the Samsung products. One simple example that's going to save hours of my life time is being able to access numbers and the "@" character. Glad to be back
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Phone
on March 13, 2025
Posted by: Junemori
[This review was collected as part of a promotion.] The audio for phone calls I tested is insanely crisp when I speak to family or friends since I'm able to choose the ability to have it focus on my voice and not my background noise and the switching between apps feels seamless since I'm able to just press one button and swap back and forth. It makes me feel like it's made for busy people like myself who want to keep things beautiful and organized at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is deviating on another level
on March 13, 2025
Posted by: Nazeer
[This review was collected as part of a promotion.] Now Breif audio eraser and and and ......
Samsung is deviating on another level ... we dont live to see our future with Samsung they are getting us the future... always out of the box ... You lead and After several years they follow
Samsung is deviating on another level ... we dont live to see our future with Samsung they are getting us the future... always out of the box ... You lead and After several years they follow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is Amazing!
on March 13, 2025
Posted by: BabaPakhandi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a new standard in smartphone innovation, combining powerful hardware with smart, user-friendly features. Its "seamless actions across apps" powered by Google Gemini AI lets you complete tasks across multiple apps with a single command, making multitasking incredibly efficient.
The "Now Brief" feature acts as a proactive AI assistant, offering real-time reminders and updates based on your schedule — like notifying you to leave early if there’s traffic. Meanwhile, "Audio Eraser" uses advanced AI to remove unwanted background noise from videos, delivering clear, professional-quality audio.
Beyond its smart features, the S25 Ultra impresses with a stunning 6.9-inch Dynamic AMOLED 2X display, a powerful Snapdragon 8 Elite processor, and a versatile 50MP camera. With a robust 5,000mAh battery and fast charging, it’s built to keep up with your day.
In short, the Galaxy S25 Ultra offers a perfect balance of cutting-edge tech and everyday convenience — making it one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on March 13, 2025
Posted by: Newphonewhothis
[This review was collected as part of a promotion.] This is by far the best phone I had. I used to use the s23 ultra and went through about 17 screen protectors because of the curved edges. This phone will actually last. The Ai function helps my everyday needs and the new snapdragon elite chip is by far super fast. It was a seamless transition from phone to phone. The new now brief and auto eraser are an essential use in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay product
on March 13, 2025
Posted by: CentralPA
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25 Ultra. I absolutely cannot point out a single difference between this new phone and my old one, besides the flat screen. Oh, you will get AI features which you probably would never use.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Hello CentralPA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and we would love to help you have the best possible experience with your device. We understand that changes to the software can take some discovery time and we have some great resources available to help you align the settings to your preferences. We have provided links to the full device manual and the Samsung Support Team. We also have some great tutorial videos and an interactive simulator available online. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 Ultra is a beautiful beast
on March 13, 2025
Posted by: Fam1st
[This review was collected as part of a promotion.] The Now Brief feature is a game-changer, providing quick, personalized updates without distractions. Plus audio eraser I can't even tell you how many times that's saved my recordings from annoying background noise. Honestly
Samsung has really outdone themselves with this device!
Samsung has really outdone themselves with this device!
Value
5
Written by a customer while visiting Samsung US