Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,287 Reviews)
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great features! Definitely an upgrade.
on March 13, 2025
Posted by: Galaxy4lifefan
[This review was collected as part of a promotion.] Love that the apps are seamless and the videos you can erase audio! I use my phone for everything. Battery has held up great and it's definitely an upgrade from my 22 Ultra that was starting to lag and not connect to my other devices.
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Literally only thing is I can't figure out is how to personalize the notification tones for apps 🤦🏽♀️
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of the year
on March 13, 2025
Posted by: Ravi20225
[This review was collected as part of a promotion.] Stunningly light and very comfortable to use.
Solid LTPO OLED display, which gets sufficiently bright.
Similar battery life as S24 with a much more powerful Snapdragon 8 Elite inside.
One UI 7 is a nice visual upgrade; 7 major OS upgrades promised.
Plenty of AI software features; some world's first.
Improved speaker sound quality compared to S24.
Dependable camera quality (assuming our ultrawide has a faulty focus setting).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of the year of 2025
on March 13, 2025
Posted by: Ravi2025
[This review was collected as part of a promotion.] Stunningly light and very comfortable to use.
Solid LTPO OLED display, which gets sufficiently bright.
Similar battery life as S24 with a much more powerful Snapdragon 8 Elite inside.
One UI 7 is a nice visual upgrade; 7 major OS upgrades promised.
Plenty of AI software features; some world's first.
Improved speaker sound quality compared to S24.
Dependable camera quality (assuming our ultrawide has a faulty focus setting).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is amazing phone . This is a monster
on March 13, 2025
Posted by: Moztafa
[This review was collected as part of a promotion.] Now brief is amazing
Camera is amazing
Using AI is wonderful and useful
Using S pen is amazing for me
Camera is amazing
Using AI is wonderful and useful
Using S pen is amazing for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
25 Ultra Now Brief
on March 13, 2025
Posted by: Ashlyn
[This review was collected as part of a promotion.] I love this phone so far. I made the switch from a s22 ultra and the camera is alot different, I love it. The new AI generate to erase things on pictures is on another level, it makes it to like it was never there. The Now Brief is like a helper since it gives you a little brief of the day or night depending.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 13, 2025
Posted by: Haithm
[This review was collected as part of a promotion.] Phone of galaxy s25 this the really phone which I need it to yemen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
s 25 ultra
on March 13, 2025
Posted by: love2shopp
[This review was collected as part of a promotion.] I absolutely love my phone I love how I can circle something. It goes right to it. I love how quick it is. I never have a problem pulling anything up and if I am looking for something, it's so easy to find. And then I always find something new every time I do, go to look something up. That's great. I would recommend this phone to anybody. Actually, I do all the time they asked me if I liked my phone I say I love my phone💞💞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So close! And yet so far.
on March 13, 2025
Posted by: Breadacus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues the Ultra line's tradition of excellence, boasting a breathtaking 6.9-inch OLED display, a powerhouse processor, and a truly impressive camera system. Battery life remains a strong point, easily lasting a full day of heavy use. Everything you'd expect from a flagship is here, and it performs admirably.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
However, the reason for the four-star rating lies in the incremental nature of this upgrade. While the design has been subtly refined, and the software aesthetic has received a welcome refresh, the core hardware improvements feel minimal compared to the previous generation. It's a fantastic phone, no doubt, but it feels more like a 'S24.5 Ultra' than a full-fledged S25. If you're coming from an older model, the upgrade is worthwhile. But for S24 Ultra owners, the changes might not justify the significant cost. It's a premium experience, but one that feels a bit too familiar.
Value
4
Written by a customer while visiting Samsung US