Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,069 Reviews)
Rating breakdown 27,069 reviews
5 Stars
23,249
4 Stars
3,000
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Best phone I ever had
on March 13, 2025
Posted by: Newphonewhothis
[This review was collected as part of a promotion.] This is by far the best phone I had. I used to use the s23 ultra and went through about 17 screen protectors because of the curved edges. This phone will actually last. The Ai function helps my everyday needs and the new snapdragon elite chip is by far super fast. It was a seamless transition from phone to phone. The new now brief and auto eraser are an essential use in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay product
on March 13, 2025
Posted by: CentralPA
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25 Ultra. I absolutely cannot point out a single difference between this new phone and my old one, besides the flat screen. Oh, you will get AI features which you probably would never use.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Hello CentralPA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and we would love to help you have the best possible experience with your device. We understand that changes to the software can take some discovery time and we have some great resources available to help you align the settings to your preferences. We have provided links to the full device manual and the Samsung Support Team. We also have some great tutorial videos and an interactive simulator available online. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 Ultra is a beautiful beast
on March 13, 2025
Posted by: Fam1st
[This review was collected as part of a promotion.] The Now Brief feature is a game-changer, providing quick, personalized updates without distractions. Plus audio eraser I can't even tell you how many times that's saved my recordings from annoying background noise. Honestly
Samsung has really outdone themselves with this device!
Samsung has really outdone themselves with this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the way it looks and all features 😍
on March 13, 2025
Posted by: Diegocdg
[This review was collected as part of a promotion.] AI is just another level and the design is beautiful i love the way it looks the now brief is really useful in the daily life and the new ringtones y features are really amazing in every way and i never regret to switch to Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone, especially the camera!
on March 13, 2025
Posted by: Rickydm
[This review was collected as part of a promotion.] This phone is everything I've always wanted in a handheld device! The camera is great! The screen resolution is absolutely the best! I highly recommend!!! The seamless action across all apps is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love new design s25 ultra
on March 13, 2025
Posted by: Carlos76
[This review was collected as part of a promotion.] It is a new experience,to get and enjoy the new S25 ultra, comfy design on my hand , specially I am excited with Crocs and Hershey Cases collaborated together adding an exclusive and exotic presentation to my Galaxy S25 ultra.
I am still exploring and discovering all possibilities the NEW AND ENHANCED IA has to offer me.
I am grateful to Samsung like loyal fan since 2010 , practicaly enjoying through the years the evolution of his products.
I am still exploring and discovering all possibilities the NEW AND ENHANCED IA has to offer me.
I am grateful to Samsung like loyal fan since 2010 , practicaly enjoying through the years the evolution of his products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Phones are AMAZING
on March 13, 2025
Posted by: darrellgolf
[This review was collected as part of a promotion.] I have been a Samsung Phone User for a long time. I love the durability and construction of my new phone and past phones. The camera features are Amazing and the pictures it takes! I love how fast and quick the new processor is! My whole family has IPhones and I am a loyal Samsung Phone User!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with many features. Worth the upgrade!
on March 13, 2025
Posted by: LaFieraAlex
[This review was collected as part of a promotion.] So my previous phone was a Galaxy S22+ and I really liked that phone. But I thought it was time for an upgrade and chose to go with the S25 Ultra and it did not disappoint. This phone is insanely fast and smooth. The picture and video quality is so good. The seamless actions across apps makes multitasking easy allowing me to use multiple apps/transition between apps easily. Streaming videos is great too, the screen is so big and bright. I've been using the the Now Brief function quite a bit throughout the day. I like the concept, it gives an overview of my day. But I still feel like more can be added to include more topics. I like the S pen (first time using one). The AI features are great too, really unique. Chsrgin is really fast, especially if you have Samsungs 45W charger. There are so many more features that I have yet to properly try but so far I am happy with my upgrade and would recommend anyone to give this phone a try.
Value
5
Written by a customer while visiting Samsung US