Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(22,356 Reviews)
Open Ratings Snapshot
Rating breakdown 22,356 reviews
5 Stars
19,179
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This product has great features
on March 30, 2026
Posted by: KDNDcola
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is seriously impressive—especially with Galaxy AI. The AI features actually feel useful, not gimmicky. From real-time text assistance to smart photo editing and call summaries, everything is seamless and intuitive. It genuinely makes everyday tasks faster and easier. Combined with the top-tier camera, smooth performance, and premium design, this phone feels like a true step into the future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast
on March 30, 2026
Posted by: ChefRob
[This review was collected as part of a promotion.] I use my S25 for work. I am a Chef and it keeps up with my busy schedule.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great it has good features
on March 30, 2026
Posted by: MommaKim26
[This review was collected as part of a promotion.] The Samsung galaxy s25+ is a great phone it has great features and is easy to use. The camera is amazing and takes great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung 25 ultra with AI technology
on March 30, 2026
Posted by: Sunman
[This review was collected as part of a promotion.] This phon̈e is a big step up from my previous phone samsung a52 galaxy which i've had for over 6 years. I love the new AI software included from photos, help writing proffesional letters and almost anything you can think of this galaxy 25 ultra can do just about anything. I love this phone, still trying to get use to, only had this one for 5 months.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect at all
on March 30, 2026
Posted by: Janes3love
[This review was collected as part of a promotion.] I used samsung for first time and everything is perfect,photos,videos..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on March 30, 2026
Posted by: 0ddt0dd1
[This review was collected as part of a promotion.] Galaxy AI is a powerful suite of tools that fundamentally changes how you interact with your smartphone, turning it from a simple device into a proactive personal assistant. Its real-world utility shines in its ability to remove friction from daily tasks; for instance, Live Translate and Interpreter break down language barriers during calls and face-to-face conversations in real-time, while Circle to Search lets you identify anything on your screen with a simple gesture.
​For productivity, features like Note Assist and Transcript Assist are game-changers, automatically summarizing long meetings or reformatting messy notes into professional layouts. Beyond just "smart" features, Galaxy AI also enhances your creativity through the Photo Assist suite, allowing you to move objects, fill in backgrounds, or even change the lighting of a scene with generative AI. By integrating these capabilities directly into the system—rather than hiding them in separate apps—Samsung has made AI feel less like a gimmick and more like an essential, time-saving companion.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 30, 2026
Posted by: KingRow
[This review was collected as part of a promotion.] Galaxy AI has helped with questions I've had and has helped me edit photos that have had distractions. Some accessibility settings I've never used such as "amplify ambient sounds" has helped me hear things around my home if im not in that area. Ive also been given the ability to zoom into things that are far away and the pictures having clear vision on the photo.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra
on March 30, 2026
Posted by: Blitzd
[This review was collected as part of a promotion.] Picked up the Galaxy s25 ultra about 9 months ago to replace my pixel pro and am very happy with my decision. I also watch classic 6 so it pairs perfectly with that which was one of the reasons I choose to get off the pixel platform. Very impressed with ultra's performance for everyday use and gaming is outstanding. I use it with vr glasses which makes the gaming experience even better. I also appreciate the health tracking capabilities which work very well with my watch to monitor my vitals. So far I would say the phone is pretty rugged, I have a minimal case workout a seen protector and even though I try and be careful with it I have dropped it several time and still not a scratch on it. The one feature I haven't explored to much is Galaxy AI but bixby works pretty good when you need him.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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