Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(22,358 Reviews)
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Durability
on March 30, 2026
Posted by: Mw2rust
[This review was collected as part of a promotion.] I've always been Samsung when it comes to my electronics. In the past I've had battery issues and lcd screen issues. So far I'm enjoying my s25. The battery doesn't seem to have as much "staying power" as they've had in my previous models. I personally think it's because why build a better battery when the majority of the time it's tethered to an outside power source. Time will tell how the battery protect mode will serve me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and easy to use
on March 30, 2026
Posted by: GreenWolves2679
[This review was collected as part of a promotion.] I don't really use the AI. My kids use the AI on their phones. I have only used it a couple of times. I am more a Google girl.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is awesome and has a lot of great features
on March 30, 2026
Posted by: Porzinger
[This review was collected as part of a promotion.] Galaxy AI is awesome for helping set up reminders with Gemini and for the photos to clean up images.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: Kerryann
[This review was collected as part of a promotion.] I love this phone the speed on it is incredible the pictures are my ultimate favorite the quality you can't beat looks so professional and with the aI you can now remix your pictures so cute
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone overall but...
on March 30, 2026
Posted by: HRCuban
[This review was collected as part of a promotion.] This phone is a great performing device which operates fast and easy. I tried multiple android devices before coming back to Samsung for this phone. The Galaxy AI is easy to use. My only complaint is the battery life. I've stopped most notifications and tweaked the settings but the battery performance si still poor. Same goes for the Galaxy Watch Ultra. Great device with poor battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone overall
on March 30, 2026
Posted by: Alex1409
[This review was collected as part of a promotion.] It's a good phone un general, I'd like a better battery because Samsung was using same battery like 5 years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Magic
on March 30, 2026
Posted by: Paysan
[This review was collected as part of a promotion.] This phone makes my life super fun and easy in my everyday and as well as work.
From using the advanced AI features, to the superb picture qualities and being able to email and work on documents on my handset. I have to say there is nothing that beats this all in one tech packed device.
Gaming and watch movies at another level and casting to my TV and connecting devices via smart things just got better.
This is the device you want!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great pics
on March 30, 2026
Posted by: Mom4life
[This review was collected as part of a promotion.] Don't like the AI but otherwise great. Takes great pics and speakers are very good.
Value
4
Written by a customer while visiting Samsung US