Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,050 Reviews)
Rating breakdown 23,050 reviews
5 Stars
19,770
4 Stars
2,527
3 Stars
447
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Fabulous, sleek and Ruthless!!!
on March 21, 2026
Posted by: Lemon77
[This review was collected as part of a promotion.] Looking for a phone that's amazing in every way? This is it!!! Videos? Stunning!!! Selfies? Gorgeous!!! Galaxy AI? It's like talking to a real person!!! THIS IS THE PHONE OF THE FUTURE!!! Oh, and the Galaxy AI can even create music?😎
The Future is Now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phones ability
on March 21, 2026
Posted by: ABCDEF
[This review was collected as part of a promotion.] The ability the camera has to zoom images is amazing.
The way it works fast is great
I love how you can search for something without having to take a picture
It is a beautiful and strong phone
The way it works fast is great
I love how you can search for something without having to take a picture
It is a beautiful and strong phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster and smoother
on March 21, 2026
Posted by: Love2stream
[This review was collected as part of a promotion.] I've upgraded my Samsung Ultra since it first came out and over the years they just keep getting better , faster and smoother each year !! Using Galaxy AI hasn't been better then this ( maybe 26 ) but i have the Ultra25 still and use it everyday from work to writing emails or looking up different things .. if you never had an ultra I strongly urge you to , the camera is ridiculously awesome with many any features , the speed in which the processor works is incredible and reliable .. praise to samsung for coming out with another outstanding device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For me, the best phone
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] A phone that's one of the best in terms of camera performance, quality, storage, and durability. I love it. Samsung outdid themselves with this phone; it's the dream of many to have a machine like this in their hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on March 21, 2026
Posted by: Reddog726
[This review was collected as part of a promotion.] This was a gift from my daughter as she knew I was still using a s22. I cant say enough the pictures it takes and they are so clear. The graphics for the games is fabulous. Haven't tried the Galaxy Ai yet but will soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on March 21, 2026
Posted by: OGofClassNSass
[This review was collected as part of a promotion.] I my device for work, for my workout routine, and even to make my plans with my family much easier. I'm glad Samsung has made my life much easier!
Thank you
Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 21, 2026
Posted by: ChiTurtle876
[This review was collected as part of a promotion.] The phone is exceptional, offering smooth performance and an impressive camera. However, my main wish for Samsung is that they reintroduce the elegant curved edge, which truly enhances the device's appeal and user experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra
on March 21, 2026
Posted by: GwithaK
[This review was collected as part of a promotion.] Decent phone hardware wise, camera is probably the best feature along with the pen. Taking notes or editing documents such as blueprints is pretty easy. Software however leaves much to be desired ....its 2026 and Samsung has yet to add simple features like a shake awake flashlight! My Motorola from a decade ago had that! Otherwise it's decent especially for the promo I got which was basically free. I don't use Galaxy AI so no comment on that
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hi GwithaK, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the camera quality and avialable features on your device. We have provided a link to the complete manual to assist you with all available features for your flashlight and on your device as a whole. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US