Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(23,139 Reviews)
Rating breakdown 23,139 reviews
5 Stars
19,844
4 Stars
2,541
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
All around, everything is super easy to use
on March 13, 2026
Posted by: Tiggerrr888
[This review was collected as part of a promotion.] This phone is by far the best I have ever had. I tell people that tell me they have the other A brand. I tell them to just throw it in the trash and get a real Samsung phone. I have never had any issues with my S25 Ultra. Was awesome on my resent trip to Asia.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the great features and speed
on March 13, 2026
Posted by: Destroyer1969
[This review was collected as part of a promotion.] I haven't used Ai a hole lot but it's a great feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new and improved galaxy s phones...the
on March 13, 2026
Posted by: DCCGRAMMY
[This review was collected as part of a promotion.] My Galaxy phone has the best features ever, the AI is just is a very welcomed feature. I can multitask and be glad about doing it.... this phone have a good camera and video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental updates vs S23 Ultra
on March 13, 2026
Posted by: GalaxyAIOptional
[This review was collected as part of a promotion.] Well designed, but it's basically as expected - most of the features are the same as S23 ultra. Size/shape/weight are very close except for curved display. Galaxy AI features may be important to some people, but aren't critical for me. The biggest reason for my upgrade is the improved battery life compared to my degraded S23 ultra which could not make it through the whole day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for over 10 years +
on March 13, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Samsung user for as far as can remember. Love all things about samsung features especially the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My only complaint is no way to add more storage
on March 13, 2026
Posted by: Missmynotephones2026
[This review was collected as part of a promotion.] I dont use the ai features too much i really don't like them...i wish we had more storage because if you dont buy enough to start eith you run out and nonway to add more....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on March 14, 2026
Posted by: LoveSamsungPhones
[This review was collected as part of a promotion.] The Galaxy s25 ultra is all around a good phone. The operating system is exceptional. while I don't think I'll be using The AI person of the phone it's there in case you need it. it was time for an upgrade and I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on March 14, 2026
Posted by: readingrae5
[This review was collected as part of a promotion.] I love this phone. All of its features are so great and helpful, and I love the upgrade from zflip5. I can't say I have any criticisms about it. Also, I love using Galaxy AI for a numerous of purposes such as having it summarize longer pieces of information.
Value
5
Written by a customer while visiting Samsung US