Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,333 Reviews)
Rating breakdown 27,333 reviews
5 Stars
23,431
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great jump to up to date phone
on March 26, 2025
Posted by: Basicdude1
[This review was collected as part of a promotion.] Last one I had was a one plus 8t and had it for 5 years and upgrading to the new ultra and its crazy home much tech is in it now. Love how it is so far can wait to see the full scope of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is Enough!
on March 26, 2025
Posted by: Galius
[This review was collected as part of a promotion.] At the beginning my first thought was to keep my s24 ultra, why? Because of the Bluetooth S-Pen, but then I took the risk and I traded it. The S25 ultra is by far a better phone, in many ways. The weight is lighter than the S24 ultra. The processor is faster. It has amazing tools like the option of audio eraser in videos, or the Gemini app, which is so cool and on point. I watched many reviews on YouTube and every one of those videos tend to simplify this phone by saying that is pretty much a S24 ultra with a insignificant differences, but, do not believe them, they are wrong. The S25 ultra is not slightly different than S24 ultra. You are getting a completely different set up, internally and a better speed in every option that the S25 ultra offers you to help you living your life with a great perspective through the magnificent performance of this phone. If I could describe it to you, it will be something like having a car with the same look and shape but instead of having a NA (Natural aspirated engine) you have a turbo engine completely tuned, and in need for speed. This phone is powerful and it feels great in your hands. Overall this phone make you feel lik a low profile guy, who knows his true potential like solo leveling Sung Jinwoo... enough said.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on March 26, 2025
Posted by: Jyaneane
[This review was collected as part of a promotion.] I really love this Galaxy s25 ultra. I'm replacing my S22 Ultra. I got the 1 TB option so I will have plenty of storage. This phone is super fast. The display is vibrant and the sound is incredible. I would definitely recommend this phone.
Only negative thing I have to say is the stylus no longer allows you to take photos with the pen. That will be missed.
Only negative thing I have to say is the stylus no longer allows you to take photos with the pen. That will be missed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicely designed phone
on March 26, 2025
Posted by: IntotheGalaxy
[This review was collected as part of a promotion.] The image quality is really good and the screen clarity is good. The phone has a lot of good features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on March 26, 2025
Posted by: JustAdude117
[This review was collected as part of a promotion.] Loving the now brief and the seamless transition between the apps the reason I put it at 4stars is because I'm used to having a headphone jack and now I don't have one but it was a big upgrade from a a71 4g so in my eyes it was worth it
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hi there JustAdude117, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage and enhanced capabilities of your new device. We love that you are enjoying the morning boost of the Now Brief feature, and finding the seamless action across apps to be so useful. If you prefer using wired headphones over Bluetooth, you can always use a USB-C to headphone jack adapter to plug your headphone directly in to your charging port. We have provided alinkt o the Samsung Support Team if you have any questions about this or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Longtime galaxy user. Device did not disappoint
on March 26, 2025
Posted by: Mpc713
[This review was collected as part of a promotion.] Love the now brief function. Great camera
I've been a longtime galaxy user
I've been a longtime galaxy user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is phenomenal!
on March 26, 2025
Posted by: APGoss
[This review was collected as part of a promotion.] The Galaxy S25 uUtra is a really phenomenal phone. I like the new shape of the phone, which is more of a square with rounded edges, and I find it a lot easier to hold on to.
Typically, I use my phone for work and for entertainment, and to keep my daughter occupied when I am doing something else like cooking. Im also impressed with the video playback being very smooth, and crisp. The apps have been streamlined into a very smooth transition back and forth, and I've always loved being able to run multiple apps at once. I especially like doing this when I'm using the split screen feature, and have multiple videos open on my phone going at the same time., because I am a madman! This phone is really fast when I play my games too. That is really cool, because my game requires a lot of processing power and memory space. I'm also somewhat of a photographer and the 1-terabyte storage capacity of this phone is really outstanding. Altogether, this is a phenomenal phone. I do believe it's the best Galaxy series I have ever had and I have had 6 Galaxy phones.
Typically, I use my phone for work and for entertainment, and to keep my daughter occupied when I am doing something else like cooking. Im also impressed with the video playback being very smooth, and crisp. The apps have been streamlined into a very smooth transition back and forth, and I've always loved being able to run multiple apps at once. I especially like doing this when I'm using the split screen feature, and have multiple videos open on my phone going at the same time., because I am a madman! This phone is really fast when I play my games too. That is really cool, because my game requires a lot of processing power and memory space. I'm also somewhat of a photographer and the 1-terabyte storage capacity of this phone is really outstanding. Altogether, this is a phenomenal phone. I do believe it's the best Galaxy series I have ever had and I have had 6 Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This exceeds expectations
on March 26, 2025
Posted by: Pintoca66
[This review was collected as part of a promotion.] I'm incredibly impressed with this phone. The user interface is intuitive, and the processing power is outstanding. Whether I'm multitasking for work or enjoying personal apps, it handles everything smoothly. The included pen is a game-changer for me; it makes note-taking and calendar updates a breeze, significantly boosting my productivity.
Value
5
Written by a customer while visiting Samsung US