Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(23,149 Reviews)
Open Ratings Snapshot
Rating breakdown 23,149 reviews
5 Stars
19,851
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
The battery is amazing.
on March 13, 2026
Posted by: GoGreen01
[This review was collected as part of a promotion.] Im very happy with the new upgrades I have on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra, it’s clear
on March 13, 2026
Posted by: Andrea
[This review was collected as part of a promotion.] After a week with the Galaxy S25 Ultra, it’s clear Samsung isn't just iterating—they’re dominating. The new thinner bezels and the slight curve refinement make the massive display feel surprisingly ergonomic. The Snapdragon 8 Gen 4 (or Gen 5) chip handles multitasking like a desktop, and the camera’s AI processing has finally eliminated the shutter lag of previous generations. If you want the best screen and the most versatile camera system on the market, this is it."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is working very well for me; it's the
on March 13, 2026
Posted by: TojinGT
[This review was collected as part of a promotion.] The AI ​​is working really well, I love itI recommend it to everyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product overall is great.
on March 13, 2026
Posted by: PhoneGuru
[This review was collected as part of a promotion.] This product is overall great. Some settings can be hard to find but eventually I can find what I am looking for. My pen does come out on its own and I would love more accessories for Galaxy products but overall its great. Using Galaxy AI is beneficial to some parts. The feature can be annoying and not give me what I want and sometimes turns on when I am speaking to others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
With everything being equal...the camera function.
on March 13, 2026
Posted by: MKPRGP6369
[This review was collected as part of a promotion.] Love the built in AI function for the Camera.
Also love how Gemini AI and Chat GPT AI work seamlessly with the phone.
And love the built in AI with Samsung Notes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beyond its time
on March 13, 2026
Posted by: Onlymiamione
[This review was collected as part of a promotion.] Love the phone, its beyond its time, amazing camera, pics better than my camera love it!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on March 13, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] This phone it's been amazing it super quick and easy to use everyday it's like having a mini pc in your pocket
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rinse and repeat
on March 13, 2026
Posted by: Drunknothings
[This review was collected as part of a promotion.] Samsung makes.great TVs and Telephones. This is no exception. Keep up the great work!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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