Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(23,151 Reviews)
Open Ratings Snapshot
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
One of the best!
on March 9, 2026
Posted by: Ash08445
[This review was collected as part of a promotion.] I don't really use Galaxy AI specifically but I thoroughly enjoyed using this phone this whole year. It's been a great phone. I highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The masterclass of Ai in a handy package
on March 9, 2026
Posted by: SamsungisLove
[This review was collected as part of a promotion.] So i shifted from a Chinese phone to a samsung flagship this is my first samsung device and wow it's been an amazing one the s25 ultra is just too good with the screen and anti reflection coating and especially the galaxy ai features it offers the nosie supression for videos is my best feature as I work in a loud environment waiting for the next update to drop soon and it be loaded with more features and with such a strong and capable chip it will easily handle it without skipping a beat
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a really good product, I enjoyed it.
on March 9, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] It's super handy for editing images, AI features, translating, and all that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone so far
on March 9, 2026
Posted by: Brandon
Expertise:Expert
Verified Purchase:Yes
This is a way better upgrade than my old phone, really amazing quality and upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good screen
on March 10, 2026
Posted by: 2960Va
[This review was collected as part of a promotion.] I used it for a year and really liked the screen..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade
on March 10, 2026
Posted by: Chris Auman
Verified Purchase:Yes
This phone is overall a good upgrade over my previous phone, but I do miss not having iris scan as part of the biometrics offering
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25,000
on March 10, 2026
Posted by: Bookies
Hi this is Erica Houston about my phone 📱 📲 thank for the great news 😊 😀 ☺️
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery Life
on March 10, 2026
Posted by: John
from St Augustine, Fl
Expertise:Expert
Verified Purchase:Yes
Best battery life that I have ever had. Have had Note 3, Note 6, Note 9, Note 20...this Note 25 id by far the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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