Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,274
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,100 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
EXCELLENT PRODUCT
on December 5, 2025
Posted by: Carlitos
[This review was collected as part of a promotion.] I been used my Samsung note 20 ultra, for long time, and this phone i don't have complaints about it. I love is fast and good quality pictures and videos. This phone is old compared with the new models, but still running excellent. Thank you SAMSUNG.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is mind blowing
on December 5, 2025
Posted by: Riotgrrl7
[This review was collected as part of a promotion.] The newish galaxy AI for my pictures is beyond my wildest expectations. It beats the competition, fruit one, by miles and I own both phones. I love this for creating anything in my mind that I can dream up. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and has a beautiful disegn.
on December 5, 2025
Posted by: Ortegita
[This review was collected as part of a promotion.] It's fast and easy to use. And for me, AI is the best way to improve this phone. I wish this will be a free option in the future for customers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on December 5, 2025
Posted by: AKNative59
[This review was collected as part of a promotion.] Love watching movies. Very clear picture and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy S25 Ultra
on December 5, 2025
Posted by: Lisaaaa
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is so easy to use hands free with its built in AI. I push a button and ask my question. With ease AI shows articles that relate to what I was looking for.
Its camera is so good! The night time camera is also great. It looks as if it was taken during the day !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Arandb
[This review was collected as part of a promotion.] The s25 ultra is a great gaming phone. Galaxy ai is a very useful tool also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor changes from S24 Ultra
on December 5, 2025
Posted by: Lafemmesas
[This review was collected as part of a promotion.] This is undeniably a great and powerful phone, offering impressive performance across nearly every category. The specifications are top-tier: a fast and efficient processor, ample RAM, excellent camera capabilities, and a display that is bright, sharp, and smooth. Everyday tasks feel effortless, and more demanding applications—such as multitasking, graphic-heavy games, or professional-grade photo and video editing—run with seamless speed. For productivity, creativity, and entertainment, this device delivers everything you would expect from a flagship smartphone.
The build quality and overall experience also reflect a premium standard. The software feels responsive, the interface is intuitive, and the battery life easily supports a full day of heavy use. Charging is quick and reliable, and the device maintains strong performance even under sustained load. It’s the kind of phone that makes completing daily tasks easier, and in many ways, it can replace a laptop for people who depend on their mobile device for work on the go. From streaming to communicating, organizing schedules, capturing content, or managing multiple applications, this phone excels.
However, in the grand scheme of things, it is not a dramatic leap forward from the Samsung S24 Ultra. While it certainly offers refinements—slightly better speed, incremental camera improvements, enhanced AI integration, and small quality-of-life upgrades—the overall experience feels familiar if you have used the S24 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and Powerful
on December 5, 2025
Posted by: vnoooooooo
[This review was collected as part of a promotion.] Amazing specs and Battery long-lasting and worth to hold it.
Value
5
Written by a customer while visiting Samsung US