Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(28,309 Reviews)
Open Ratings Snapshot
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Premium device, everything you would need
on July 12, 2025
Posted by: BroadView78
[This review was collected as part of a promotion.] Excellent device, battery life is great! Use some of the Galaxy AI features, it's okay, still needs refinements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish and easy to operate
on July 12, 2025
Posted by: DogMama
[This review was collected as part of a promotion.] Streaming movies and shows is such a breeze, and gaming is so smooth. The camera quality is fantastic.
It's pretty wild to think about how far technology has come in such a short time. The ability to generate text with artificial intelligence is certainly a game changer. I'm curious to see what the future holds for Samsung.
The clarity of the audio output is not as pristine compared to the previous device. While the difference is noticeable, it doesn't significantly detract from the overall user experience. The sound still delivers adequate performance for everyday use. This slight compromise in audio fidelity is acceptable for this device. Consequently, the overall value remains satisfactory.
Galaxy AI was used to make this review.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the customization!
on July 12, 2025
Posted by: Mizzle
[This review was collected as part of a promotion.] I use this phone for everything! Appointment reminders, storing my cards, concert tickets, everything. I love the full display screen. What I have found most useful so far on this phone is the Galaxy AI circle to search feature. I'm using it at least once a day and 9 out of 10 times I find what I'm looking for. I'm not so big on watching movies on here but when I do, or with anything else, its always crisp and clear. And the customizations I'm able to do is the best thing I love about these phones. Downloading wallpapers, changing your apps, different fonts, and colors for your keyboard. It seems endless. I'll always have a Samsung Galaxy phone. Oh, and the camera is the other thing. Thats the main thing I look at when shopping for an upgrade. The quality of these photos I've taken is incredible!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s25 ultra review
on July 12, 2025
Posted by: Skiessthelimit
[This review was collected as part of a promotion.] Absolutely love the phone especially galaxy Ai definitely better than the s21.
Sound is also really good makes the music I play sound clearer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a beautiful thing
on July 12, 2025
Posted by: TheDude56
[This review was collected as part of a promotion.] What a device with the AI I can see all types of ways to re decorate my front and backyard what a beautiful thing 😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge leap from S20 Ultra
on July 11, 2025
Posted by: HoosierHawk
[This review was collected as part of a promotion.] I really love this phone. The performance is amazing. One UI 7 is great and a huge improvement, I find myself actually using it rather than loading a launcher. The transitions and animations are so fluid. There are also so many customizations and settings that I wouldn't even know where to begin to start. Another thing Galaxy AI is way better than default Gemini AI. This phone really is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blown away by this phone!
on July 11, 2025
Posted by: cajavadi
[This review was collected as part of a promotion.] Honestly, I wasn’t expecting to love this phone as much as I do. The Galaxy S25 Ultra is just on another level. The screen is super smooth and bright — even in sunlight. The camera? Crazy good. I took some pics at night and they looked like I used a DSLR.
Battery life is solid too. I can go all day easily with heavy use, and charging is super fast. Also, I didn’t think I’d care about the S Pen, but I actually use it more than I expected (especially for quick notes or editing pics).
Everything just feels fast and premium. It’s not a cheap phone, obviously, but I totally feel like I’m getting my money’s worth.
If you’re on the fence, go for it. You won’t regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on July 11, 2025
Posted by: Booyaa
[This review was collected as part of a promotion.] Great Pictures. Great Speeds. Awesome device works like it should. Features are awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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