Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(20,129 Reviews)
Rating breakdown 20,129 reviews
5 Stars
17,272
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Transitioning to S25
on October 10, 2025
Posted by: Zhavaki
[This review was collected as part of a promotion.] Galaxy AI has improved a little bit after switching from the 24 Ultra to the S25 Ultra. I must say that I can't honestly see the difference between processing power but the extra features on the S25 Ultra are way above what I expected. The new Modes and Routines have helped me well, charging improved slightly, and the rounded edges are more comfortable and ergonomic. The responsiveness of the screen is peak and the display is really beautiful. What I hope they can improve on is Bixby. Its sad that it has been pushed away and has been replaced with galaxy AI and Gemini but I used Bixby alot so there's some nostalgia there. Hopefully I can get more out of the basic features in the future. Stuff like a Gemini button in the bar when you scroll down the screen. Better battery life is needed though, since this phone is packing alot of power. I have everything maxed out including resolution and performance profile. Please Samsung can you improve a little on the basics for tge S26 series in January
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on October 10, 2025
Posted by: Quaker
[This review was collected as part of a promotion.] Ive used the galaxy ai features almost every day for troubleshooting problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally amazing device
on October 10, 2025
Posted by: Edward785
[This review was collected as part of a promotion.] Great features, fast and accurate ai and perfect size and shape.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This one the best cellphones I ever owned
on October 10, 2025
Posted by: Rick23
[This review was collected as part of a promotion.] I use Galaxy Ai to write and make photos, it really takes out a lot of the guesswork and its very creative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A workhorse of a phone
on October 10, 2025
Posted by: Katlinel
[This review was collected as part of a promotion.] I love my Galaxy phone! I use it all the time for internet access, email, communication needs, notes, even writing a book. I've even used some of the Galaxy AI features to refine artwork I've done on my phone. I use the stylus for art purposes as well as calligraphy practice and for documentation signatures. For fun, it has plenty of memory for streaming entertainment or playing games. It is a workhorse! The only change I would like is better battery life. I'm a moderately heavy user but if I didn't top off my charge during the day I wouldn't have a full day's worth of battery energy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This has got to be the best END Game phone ever!!
on October 10, 2025
Posted by: MAJNMEW
[This review was collected as part of a promotion.] This phone is feature packed !! I've had many I've the years but the AI features are hands down the best for staying productive through out the day!! I've just ordered the galaxy ultra watch to add to my ecosystem!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new s25 ultras camera it's great for co
on October 10, 2025
Posted by: Bobcatz
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra and it’s become the most capable phone I’ve ever owned. Beyond its gorgeous 6.8-inch QHD+ display and lightning-fast Snapdragon 8 Elite chip, it’s the Galaxy AI tools that make a real difference in day-to-day life.
Now Brief on my lock screen gives me weather updates, appointments, and travel times before I even open an app. When I’m multitasking, Cross App Action lets me say things like “send this screenshot to my notes” or “share this route with my friend,” and it happens instantly. Circle to Search has become surprisingly handy too — when I see something unfamiliar while exploring, I just circle it for instant info.
I also use my S25 Ultra constantly for playing Pokémon GO, and it’s a dream for mobile gaming. The phone’s adaptive display stays bright even in direct sunlight, and the 5,000 mAh battery easily lasts through long community days. The AI-powered performance optimizer helps keep gameplay smooth, adjusting refresh rate and temperature intelligently. When I snap AR photos of Pokémon, ProVisual Engine and Generative Edit make every shot look like a professional photo.
At night, I use Note Assist to summarize my to-dos or journal entries, while Call Summaries save me from typing notes during work calls. The S25 Ultra doesn’t just respond - it anticipates. Between the AI and powerful hardware, it streamlines my routines and keeps up with my adventures both in the real world and in pokemon Go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As great as expected
on October 10, 2025
Posted by: NinaVmp
[This review was collected as part of a promotion.] I use my Samsung s25 ultra for streaming, games, work, pictures and learn about AI. Using Galaxy AI as a tool for work has been a good experience, getting accurate useful results. Love the camera and the automatic light adjustments so I don't need to worry about it. I've been using Samsung phones since 2017 and always recommended them to my coworkers and friends.
Value
5
Written by a customer while visiting Samsung US