Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
The phone has great features and easy to navigate
on July 27, 2025
Posted by: Tony2010a
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that blends top-tier performance, cutting-edge AI, and refined design. Its Snapdragon 8 Elite chip and expansive AMOLED display make it ideal for heavy multitasking, gaming, and media creation, while the upgraded camera system delivers stunning photos and high-quality video with smart editing tools. The S Pen loses some remote features but remains useful for note-taking and sketches. Battery life is excellent, lasting well over a day, and the titanium frame adds comfort and durability. Though there are small drawbacks like Qi2 limitations and reduced S Pen functionality, the S25 Ultra stands out as a polished, versatile device built for creatives and power users.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rose Milius
Expertise:Expert
Verified Purchase:Yes
I love the 1 terabyte of memory. But, I deeply miss the ability to take photos remotely with the S Pen. That was an important feature that was removed on this model.
Response from Samsung USBy R&R Team, July 28, 2025
Hey Rose Milius, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced memory size of your device, and we would love to help you maximize your experience with your device. We have provided a link below to your complete manual that will highlight the ways you can use hand gestures and voice commands with your camera for that remote control you are seeking. We have also provided a link to the Samsung Support Team to help if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing phone!
on July 27, 2025
Posted by: I2aptor
[This review was collected as part of a promotion.] I've had my Samsung Galaxy S25 Ultra in Silverblue for about 3 weeks now and I'm just loving it! Everything about the phone is perfect. The camera is incredible, the battery life lasts all day with my usage, can customize it how ever I like! I'm so glad that I made the purchase and I don't regret it! Thank you Samsung for making amazing phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond great
on July 27, 2025
Posted by: Duchess
[This review was collected as part of a promotion.] Just got my new phone two weeks ago, and I am soooo in love with it. Actually, I still actively use my Note 9 and S22, along with my S25, as they are all in pretty good shape.
All in all, this new model is delightful.. it is faster, has a cleaner look, is more user-friendly, and easier to transfer information.
Essentially, this is a ringing endorsement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 27, 2025
Posted by: Codlee
[This review was collected as part of a promotion.] I use it for everything streaming shows best camera I've ever had on a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente experiencia d usuario la batería es una
on July 27, 2025
Posted by: Koki2347
[This review was collected as part of a promotion.] Excelente experiencia d usuario la batería es una bestia le dura casi todo l día sin lugar a duda video llamada jugando todo casi no se calienta l cell y además la cámara es otro nivel 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do not care for the new buttonlayout update
on July 27, 2025
Posted by: Zmill996
[This review was collected as part of a promotion.] You moved a bunch of stuff arround for no reason. After years of using noted and ultras it just disorienting. And there seems to be no improvements just switching stuff up for the sake of it. Otherwise I like it over my s23 better battery life anyways. I wish all of the Ai functions we simpler to use. I ignore or disable most of them. I own the samsung made case w(picture window) as I have for the last 3 models. And I m very disappointed with the new one. It doesn't allow you to stand up the phone for landscape viewing. I won't replace it with the same kind when it wears out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want in a phone
on July 27, 2025
Posted by: Cattitude
[This review was collected as part of a promotion.] I love love love my S25 ultra. It has nearly every feature, I could have asked for in a phone. I tried the z fold 6 in between my S24 Ultra and 25 Ultra, and that just wasn't really a great fit for me. I love the versatility of the S series. It's just where it's at for me. The way that the S25 functions is like a dream. Everything from the storage memory to the RAM, that makes it so seamless to swap between apps. I can have 10 apps running at a time and hardly any lag, the ability to connect seamlessly with my other smart devices in my home. The medical data I can make available to emergency services. I absolutely just love how the functional this phone really is.
I absolutely love the camera. There's so much versatility there. You can take professional quality photos, videos, whatever you want. The editing abilities with the Galaxy AI are so easy to use and honestly so fun. The only thing that I don't necessarily care for in this phone is honestly a little bit trivial. I wish that there were more than one notification sound. I do miss the ability to assign separate notification sounds to separate apps as with the prior S Series phones. I really don't like that I don't know what app is sending me a notification or with my text messages who is texting me whereas I used to be able to set a different sound for literally every app, and a sound for every person in my contacts that was important enough for a custom tone.
I absolutely love the camera. There's so much versatility there. You can take professional quality photos, videos, whatever you want. The editing abilities with the Galaxy AI are so easy to use and honestly so fun. The only thing that I don't necessarily care for in this phone is honestly a little bit trivial. I wish that there were more than one notification sound. I do miss the ability to assign separate notification sounds to separate apps as with the prior S Series phones. I really don't like that I don't know what app is sending me a notification or with my text messages who is texting me whereas I used to be able to set a different sound for literally every app, and a sound for every person in my contacts that was important enough for a custom tone.
Value
5
Written by a customer while visiting Samsung US