Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
This product has great features. I love it
on June 29, 2026
Posted by: BonesNME1
[This review was collected as part of a promotion.] My phone is amazing. I use the ai feature on the photo app to make funny photos of my friends. They have phones they dont have the banana. My phone is the best phone ove ever had I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, low battery life
on June 29, 2026
Posted by: PrettyE
[This review was collected as part of a promotion.] I love my Galaxy 25 Ultra phone, however it still seems to struggle when it comes to battery life. Galaxy AI has been amazing and I use it quite frequently. The phone works fast and the visuals are wonderful. It takes excellent photos, the only thing that would make this phone perfect is if it had more battery life. I am constantly charging my phone.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there PrettyE, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the prolonged battery life of your device is to you every day, and we would love to help you with this experience. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone packed with features
on June 29, 2026
Posted by: Vivian
[This review was collected as part of a promotion.] I own a 256gb s25 ultra. I am amazed to see the sleekness of the phone with storage.
I also use beta version to get and test latest features first even before my carrier provides me updates.
The notable feature i use with this phone are
AI assisted call screen
Keyboard with speech to text
Adaptive screen brightness
Digital wellness for screen time.
Camera
Digital zoom helps only sometimes
Photos are good quality
I also use beta version to get and test latest features first even before my carrier provides me updates.
The notable feature i use with this phone are
AI assisted call screen
Keyboard with speech to text
Adaptive screen brightness
Digital wellness for screen time.
Camera
Digital zoom helps only sometimes
Photos are good quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Las series S
on June 29, 2026
Posted by: Borrego0725
[This review was collected as part of a promotion.] Personally, I have always been a lover of Samsung and, in particular, of the Galaxy, I have had quite a few of them and dare I say that for me personally, the S25 ultra that I currently have has met each and every one of my expectations,also with the AI revolution is one of the best smartphones that samsumg being launch for products like this, I will always choose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Always get this model
on June 29, 2026
Posted by: Thisisstupidandannoying
[This review was collected as part of a promotion.] Galaxy AI is easy to use in the model. S pen is an absolute must.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of a Kind
on June 29, 2026
Posted by: HDLegacy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the best phone I’ve ever owned. The hardware is top-tier—the display looks incredible even in direct sunlight, and the camera takes unbelievably sharp photos. But what really sets this phone apart is Galaxy AI. Features like the "Now Brief" lock screen assistant and the context-aware seamless actions make multitasking effortless. It’s not just gimmicky software; the AI actually learns my habits, cleans up background noise in my videos, and saves me real time every single day. If you want a phone that feels like the future, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy xs25 ultra
on June 29, 2026
Posted by: JasonVanclief
[This review was collected as part of a promotion.] I use Galaxy AI every now and then and this is a great phone I'm able to do a lot of stuff with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 29, 2026
Posted by: Lovephone
[This review was collected as part of a promotion.] Love my phone!
I cannot live without my phone
My phone is a savior
Value
5
Written by a customer while visiting Samsung US