Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,368 Reviews)
Rating breakdown 28,368 reviews
5 Stars
24,325
4 Stars
3,156
3 Stars
544
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Awesome phone
on July 28, 2025
Posted by: Salty10
[This review was collected as part of a promotion.] I've always had Galaxy phones, starting with the S4, then the S6, the S9, the S22, and now the S24 Ultra, and I'm still loving them. The pen could be better, but everything else is awesome, and I'm not bummed at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes this device incredibly smart
on July 28, 2025
Posted by: Khadim
[This review was collected as part of a promotion.] I’ve been using my new Samsung Galaxy device for a few weeks now, and I’m genuinely impressed. The performance is smooth, the display is vibrant, and the battery life holds up really well through a full day of use. What really stands out, though, is the Galaxy AI feature. It's surprisingly helpful in everyday tasks—summarizing notes, editing photos, and even translating messages in real-time.
I also appreciate how the device fits into my daily routine. Whether I'm taking photos, watching videos, or working on the go, it keeps up without missing a beat. It feels like a premium device in every sense. Galaxy AI has taken the experience to the next level—it’s like having a smart assistant that just gets what I need.
Highly recommend it to anyone considering an upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: Luciano2901
[This review was collected as part of a promotion.] Best phone in every aspect. Excellent hardware and the software is also the best. One UI8.0 is getting better and good quality. Samsung AI is the best for photos and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the stylus!
on July 28, 2025
Posted by: Zingala53
[This review was collected as part of a promotion.] Powerful phone with a gorgeous display and excellent performance. The phone is packed with AI features. It has a thin lighter body with nice rounded ends. The stunning display, powerful performance and a versatile camera, is amazing, low light is not a problem for this camera! It has smooth fast processing speeds with it's Snapdragon 8 Elite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features. They keep getting better.
on July 28, 2025
Posted by: Nikki975
[This review was collected as part of a promotion.] I use my phone for everything. I use it to play games, chat, surf, email. The new AI features are Great. Can't wait for more. I use the Search AI features the most. I record videos and take pictures then use AI to fix them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
About Samsung 25 Ultra
on July 28, 2025
Posted by: HELS2025
[This review was collected as part of a promotion.] The product has excellent performance; the battery lasts about 4-5 hours after charging, and it can work for up to 10-12 hours. Updates are fast. I'd like more clarity for connecting it to other devices like my laptop or my smart TV/projector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is customizable and user friendly!
on July 28, 2025
Posted by: Sarah4322
[This review was collected as part of a promotion.] I love this phone so much, I upgraded from a galaxy s22 and this model corrected so many things I was not fond of, I hated the curved edges and love these flat edges. The S pen is much more responsive and overall easier to use. I love the integrated Galaxy AI that seems to give me quality information and suggestions that improve any application im running on my phone. The camera is out of this world and is beyond compatr from my previous phone, the image clarity I get rivals professionals. Overall the phone is A+ in my book.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely AMAZING!
on July 28, 2025
Posted by: JTsDad
[This review was collected as part of a promotion.] This is by far the most advanced phone I've ever had! The Galaxy AI is unbelievable. Often I forget I'm talking to a computer lol. Screen is stunningly smooth and always perfect brightness for your eyes. Watching videos and playing games are also exceptional! Honestly I don't know how Samsung's going to top this device and it's capabilities. Nice Job in every way! Oh, and how it connects and operates with other Samsung products is unreal. My home TV, my watch, my ear buds, my Vehicle... all can be controlled with this out of this world phone. Just WoW
Value
5
Written by a customer while visiting Samsung US