Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,711 Reviews)
Rating breakdown 28,711 reviews
5 Stars
24,608
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Greatness continued
on August 4, 2025
Posted by: NormJosh
[This review was collected as part of a promotion.] The Galaxy S25 Ultra that I got replaced and S21 Ultra that I've had since it first came out. It was my first flagship phone and was amazing. The S25 is just and amazing and then some.
The S25 ultra has amazing picture and video quality, it allows photo and video editing much easier than in the past. The AI options available make editing videos and pictures much easier.
Galaxy AI is very intuitive and and very intelligent.
Overall, I've hade zero issues and only a positive experience with the Galaxy S25 ultra thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm not thrilled
on August 4, 2025
Posted by: rodzikys
[This review was collected as part of a promotion.] the smartphone has the best shape and appearance, as for me, of all existing smartphones, it is quite comfortable, the screen is not bad, but I did not feel the wow effect that I expected. Good vibration, performance and cameras, although I was very disappointed when trying to take macro shots, before this I had a much cheaper Chinese phone that took amazing macro shots. What I don't like the most is how the fingerprint scanner works, yes I understand that I put glass on it and it could have affected it, but I'm not ready to use such an expensive phone without protection. As for the function a ,AI, I also expected more. Yes, it can delete or add objects to a photo, but that's not what I need every day What I really need every day is a good assistant with artificial intelligence, in this case Gemini lags behind one well-known assistant. I was also upset that having bought a phone in the US I can't use the Russian language in the system by default, I only have part of the menu translated
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of transition
on August 4, 2025
Posted by: Loveshopping
[This review was collected as part of a promotion.] Galaxy S25 Ultra is great. Upgraded from S23 ultra. Very easy to transfer data over from other phone. Love having pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good reliable and easy
on August 4, 2025
Posted by: Sidchas
[This review was collected as part of a promotion.] The galaxy ai is useful and easy to bring up. As long as you take the time to set it up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra looks good
on August 4, 2025
Posted by: Darkknight2025
[This review was collected as part of a promotion.] The device looks good and sturdy. I have used s22 ultra, s23 ultra and now s25 ultra. With this new device i feel distinct difference with the photos, processing speed and the most important feature for me now is the galaxy AI, which helps me from editing photos to using utility applications. I like my s25 ultra very much as it has been very useful to perform my day to day work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone
on August 4, 2025
Posted by: SandwichDog582
[This review was collected as part of a promotion.] I love this phone, long battery life, great camera, and alot of cool features.
Only 2 downsides, you have to be very still when taking photos or it'll be blurry and the s pen is not bluetooh
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gamechanger
on August 4, 2025
Posted by: AmberN
[This review was collected as part of a promotion.] The Ultra is definitely worth the extra price. Best everything especially taking pictures. The Galaxy AI gives great results for customizing a resume or asking it to look up what "this is" and take a picture of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy s25 Ultra is amazing
on August 4, 2025
Posted by: RisingFirebird
[This review was collected as part of a promotion.] I love the Galaxy AI settings on my phone, the note is really nice because I can scribble down notes. Is really good quality especially when you're taking photos, battery life is amazing! The size of the phone is really incredible and the amount of sorts that you get is really handy, especially if you like having all kinds of photos on your phone.
Value
5
Written by a customer while visiting Samsung US