Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,865 Reviews)
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
This device is a dream
on August 18, 2025
Posted by: BattlingSmile
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands-down the most complete smartphone I’ve used. The titanium design feels premium and durable, the 6.9" AMOLED display is stunningly bright and smooth, and the Snapdragon 8 Elite chip delivers effortless performance with all-day battery life. The camera system is incredibly versatile, with AI-powered tools that actually make photos and videos better in real life. Galaxy AI features like Live Translate and smart multitasking feel practical, not gimmicky. While the price is premium and the S Pen lost Bluetooth features, the overall experience is outstanding. This phone sets a new benchmark for what a flagship should be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 18, 2025
Posted by: Briseldy
[This review was collected as part of a promotion.] I been using galaxy for more than 10 years, I don't regret it.
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Jersey
Expertise:Beginner
Verified Purchase:Yes
Great phone, love the features love the ai and love the upgrade you guys were great too!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera
on August 18, 2025
Posted by: Mayang
[This review was collected as part of a promotion.] AI is great better than other AI phone.
Powerful performance,excellent display,long lasting battery,and impressive AI.
Powerful performance,excellent display,long lasting battery,and impressive AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camara i ever have.
on August 18, 2025
Posted by: NeneLove4ever
[This review was collected as part of a promotion.] Alsome Ai and best camara, is nothing that compares with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone/Great Features
on August 18, 2025
Posted by: XyzAbc
[This review was collected as part of a promotion.] The new galaxy S25 Ultra is a great phone. From the fast processor, ultra camera and the coold features, you can't do better. The integrated Galaxy AI is great and helps out alot.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lin888
Expertise:Beginner
Verified Purchase:Yes
So far so good. Been using Samsung phones for the past 3 years and have had this particular phone for almost a month. Battery life is great. I can go almost an entire day without needing to recharge when using it for light work such as messaging, email, scrolling through FB, playing puzzle games or even listening to music.
No issue with the transfer of important information such as contact info or calendar reminders but wished all my apps and data were transferable. Unfortunately, due to either phone or app developer reatrictions my app was transferable but not the data and needed to be manually re-inputted. When checking emails there does seems to be a small time lapse in which it needs to completely open its contents when transitioning and opening the next email.
Additionally, the volume for when listening to a caller without the use of a speaker is very low even with the adjustment which makes it difficult to hear a conversation when out in public.
So, if you're looking for something with a long battery life suitable for picture taking and basic usage such as calls, messaging and scrolling this phone is a good prospect to consider.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The 🖊 is the best thing about the phone
on August 18, 2025
Posted by: Mississippi
[This review was collected as part of a promotion.] This product is very easy to navigate. I love the fact that the screen is way bigger than my old phone. The upload of games and updates is insanely fast. Overall I am going to have to give the phone a 2 thumbs up.
Value
5
Written by a customer while visiting Samsung US