Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,444 Reviews)
Rating breakdown 30,444 reviews
5 Stars
26,063
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4
Great new phone, from an enfranchised Note lover
on September 18, 2025
Posted by: Silvasis
[This review was collected as part of a promotion.] As a long time Galaxy Note user, finally being able to find a replacement in the extended Galaxy family -- was a god-send. From keeping features like the S-pen, as well as the similar overall screen size, to the familiar S-pen gestures -- I ended up not even noticing all the additions that came with the model as well.
I'm mostly unfamiliar with Galaxy AI, however, using the tool to search photos(and screenshots!) has been amazing. When it comes to isolating information or trying to grab a tracking number from a screenshot, the ai-based search is phenomenal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S twenty five ultra
on September 18, 2025
Posted by: leachco
[This review was collected as part of a promotion.] Seems to be about the same as the s twenty two ultra, just more storage and the screen is exactly the same size.Maybe a better camera, but not really
Value
3
Response from Samsung USBy R&R Team, September 19, 2025
Hello Leachco, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know upgrading to a new device can come with a bit of a learning curve as you discover the ways the software has been enhanced and updated. We have provided a link to the manual for your device to help you with your discovery of all of the amazing enhancements including Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 18, 2025
Posted by: Celicia
[This review was collected as part of a promotion.] I am enjoying my S25 Ultra. I upgraded from the Note 20 and couldn't be happier. It's easy to use, has more space than I need and its fast. I have no complaints about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a Samsung girlie
on September 18, 2025
Posted by: LadyKC
[This review was collected as part of a promotion.] Samsung has yet to disappoint. This model was purchased just over a year ago and still working as good as the day I purchased. Updates have implemented Galaxy AI and I am loving it....just making life easier...I keep finding new features regularly....thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products has great fixtures
on September 18, 2025
Posted by: Berto25
[This review was collected as part of a promotion.] Very good phone. I recommend it to everyone. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2025
Posted by: Cakesx
[This review was collected as part of a promotion.] The Galaxy AI photo editing is awesome. I always keep a samsung galaxy and this one is just as good as all of my other. Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool phone
on September 18, 2025
Posted by: StifflersMom
[This review was collected as part of a promotion.] Galaxy AI is pretty cool and very helpful. Haven't been let down yet by these features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features, love the camera how clear it loo
on September 18, 2025
Posted by: Fantasmasilva
[This review was collected as part of a promotion.] My galaxy, I use it to stream nd play online with my friends, awesome features like always honestly, love to video call with my family, am happy with the quality of the camera,video calling or sending the best quality videos and pictures, also I am always glad to get Samsung Galaxy phones because I believe it has everything we need to go trough the day from any other phones. Samsung Galaxy always.
Value
4
Written by a customer while visiting Samsung US