Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,651 Reviews)
Open Ratings Snapshot
Rating breakdown 29,651 reviews
5 Stars
25,396
4 Stars
3,331
3 Stars
576
2 Stars
163
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,327
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
4 out of 5
4
It's good product but it sucks that it doesn't hav
on August 10, 2026
Posted by: Onyou123
[This review was collected as part of a promotion.] I truly do this because I deserve when I buy all the high-end phones I buy a whole bunch of Samsung everything and will continue forever I've been doing this for more than 20 years cuz I choose to
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No complaints
on August 10, 2026
Posted by: Ill909
[This review was collected as part of a promotion.] I choose Samsung galaxy s25 ultra. Most expensive phone ive ever bought. I needed it for school.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I chose my S 25 Ultra
on August 10, 2026
Posted by: FLOJO0061
[This review was collected as part of a promotion.] For some reason, I work my phones HARD!! I chose my Ultra because I knew it would stand up to everything I put it thru....gaming, household business, work...you name it, it handles it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra a 5-star flagship
on August 10, 2026
Posted by: jdconingford
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is my 3rd Samsung flagship phone. I Chose the S25 Ultra for its superior features and exclusive Samsung Apps. Having had an s-pen with my last 3 phones, I cannot go back. The s-pen is a must-have for anyone with stubby fingers or those who constantly hit the wrong keys.
Additionally, I chose my Galaxy S25 Ultra because I used over 400 apps routinely. My Galaxy S25 can run 30 to 40 apps (probably much more) simultaneously without any degradation in speed. I am able to cast 4k video wirelessly, with apps running in the background without any buffering. I can side load apps with ease.
Lastly, I chose the S25 Ultra because I love to customize my phone. My customizations make my phone truly unique. Aside from the Goodlock applet pack, I can install a myriad of custom apps, widgets, icon pack, and launchers. More than that Mode, allow me to have multiple UI/desktops for work, home, school, etc.. While routines make common tasks a breeze.
There is simply no better line of phones than the Galaxy S Ultra series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everyday use
on August 10, 2026
Posted by: Wguedes
[This review was collected as part of a promotion.] This is my second Samsung Ultra phone. My previous one was perfect, but unfortunately I dropped it and broke it. I chose the S25 Ultra without thinking twice, and I’m very happy with it. If I ever break this one too, hopefully a long time from now, I’ll definitely get whatever S Ultra is available that year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Freedom with reach
on August 10, 2026
Posted by: Sapoverde
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has made everyday life noticeably smoother and more rewarding. Having the freedom to own such a versatile machine transforms daily tasks into a breeze, but its true magic lies in connection. I choose to use this technology not just for productivity, but to stay close to loved ones and explore different cultures. With access to so many communication channels, this phone fosters real understanding and brings humanity closer together.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall
on August 10, 2026
Posted by: Gettingitagain
[This review was collected as part of a promotion.] I chose this device due to work. It exceeded my expectations but I always had Samsung S devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always been a Galaxy Super Fan!
on August 10, 2026
Posted by: DesireaDucy
[This review was collected as part of a promotion.] I have always been a super fan of the Galaxy Note phones until they came out with the 7's I believe that were all glass... I was way too clumsy and couldn't stop breaking and cracking them so I switched to a different brand for a while.... But I chose to come back to the S25 Ultra because I missed everything about the Samsung phones which I have ALWAYS believed were superior to all other phones!!! I had to have the large screens and most definitely the S-Pens! The features and customizations makes my phone forever #1 for me!! #TeamAndroid4Life!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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