Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,439 Reviews)
Open Ratings Snapshot
Rating breakdown 30,439 reviews
5 Stars
26,058
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Amazing set of features
on September 28, 2025
Posted by: RockyHorrorFan2
[This review was collected as part of a promotion.] This is amazing phone with good battery, and speed and everything about this phone is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“The S25 Ultra: Power, Style, and Performance Comb
on September 28, 2025
Posted by: Chelle
[This review was collected as part of a promotion.] My S25 Ultra is pretty much glued to my hand — I use it for work, shopping lists, snapping way too many pet photos, and binge-watching shows I swore I’d only watch “one episode” of. The AI features make me feel like I’ve got a super-smart sidekick who edits my pics, keeps me on schedule, and even finishes my texts when my brain checks out. Honestly, it does everything except fold my laundry… but I’m holding out hope for the S26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“Super‑powered, sleek, but pricey perfection.”
on September 28, 2025
Posted by: Musty343
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and the addition of Galaxy AI has taken the experience to the next level. From real-time translation when chatting with friends abroad to smart photo editing that cleans up images instantly, Galaxy AI makes my phone feel smarter and more helpful than ever. I use it for everything—streaming movies in crystal-clear quality, gaming with smooth performance, and staying on top of work and school tasks with seamless multitasking. The battery life easily lasts through a full day of heavy use, and the display is vibrant and immersive whether I’m watching sports highlights or attending video calls. Samsung has truly built a device that balances power, intelligence, and convenience. It’s become an all-in-one tool for entertainment, productivity, and creativity, and Galaxy AI makes it feel like I always have a personal assistant in my pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product is easy to use, the quality of
on September 28, 2025
Posted by: Cuki96
[This review was collected as part of a promotion.] I love it, it's super useful and AI helps me a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just love how easy to use my pen to erase backgr
on September 28, 2025
Posted by: Linda2025
[This review was collected as part of a promotion.] Love how I can split the screen and play my game and be on the internet at the same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!!
on September 28, 2025
Posted by: Sweetcheeks413
[This review was collected as part of a promotion.] This phone is absolutely amazing. It does so many things that I can't explain all on here. I love the dual camera taking pictures and videos in the front and the back at the same time. Face Recognition fingerprint, it's amazing. You can sit here and color and draw. And there's contests where you can compete against other people. And erase things from your pictures, of course. Highly recommend this phone, especially if you like drawing or if you're a photographer.Because there's a lot of things to do with the camera also. You can go live with Gemini AI and just have a conversation helps you write a book.
Or whatever you need done. Set timers and the one thing I love is watching my shows and playing games at the same time. there's nothing bad I can say about this phone.
It has a lot of storage
The pictures are beautifulI can't ask for a better phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 28, 2025
Posted by: Fennreer
[This review was collected as part of a promotion.] I previously had the s23 ultra so upgrading to the s25 ultra was a no brainer, and after doing so I was not disappointed. The phone feels great in the hand and already safe and sturdy with the titanium case it has. The galaxy a.i features are more fluent on this phone then the s23 ultra and can do alot more like drawing assist and sound removal from videos. Which speaking of, the camera feels that much better on the s25. You won't regret getting this phone, it just feels super premium
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone overall
on September 28, 2025
Posted by: Mamalove
[This review was collected as part of a promotion.] I have LOVED this phone since day 1! It has an amazing battery life and connects effortlessly to my other devices.
My favorite feature is the AI feature in the photo gallery that let's me remove unwanted things in my photos with looking like they were never there before!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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