Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,427 Reviews)
Open Ratings Snapshot
Rating breakdown 30,427 reviews
5 Stars
26,048
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Best phone ever!
on October 3, 2025
Posted by: SamsungSandy
[This review was collected as part of a promotion.] Ive had a samsung phone since the first note came out. I currently have the s25 ultra. Normally, I dont see too much difference when I upgrade phones. Maybe the camera is a tad better but usually theres not top much difference from obe phone to the next. Well, not with this one. I notice a huge difference. I feel like I made a huge upgrade. The camera is much better. Theres so much you can do on these phones. Im still discovering new things with it all the time and ive had it for 8 months. Love samsung! Always!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra is all you can ask for.
on October 3, 2025
Posted by: Mondonguito
[This review was collected as part of a promotion.] This phone is, simply put, the future in your hands. I've been using my Samsung S25 Ultra for everything, and it excels in every category imaginable. For work and school, the performance is flawless. Powered by the new Snapdragon 8 Elite chipset, multitasking between research, video calls, and document editing is instantaneous, with no lag whatsoever. The S Pen remains an indispensable tool for taking quick notes in meetings and classes.
​The camera system is where this device truly distances itself from the competition. The 200MP main sensor captures breathtaking photos with incredible detail, even in low light. I’ve taken some amazing shots of the city at night that I never thought possible with a phone. The upgraded 50MP ultra-wide and improved telephoto lenses make every photo, from expansive landscapes to distant subjects, look professional.
​For entertainment, the massive 6.9-inch Dynamic AMOLED 2X display is an absolute dream. Streaming movies and watching sports is an immersive experience, with colors that are unbelievably vibrant and blacks that are incredibly deep. Gaming is also on another level; the graphics are smooth, and the 120Hz refresh rate makes gameplay feel incredibly fluid. The 5,000 mAh battery easily lasts me the entire day, even with heavy use.
​What ties everything together is the enhanced Galaxy AI. The new "Now Brief" feature, which gives me a personalized summary of my day, has become essential to my morning routine. During my workflow, Writing As
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Phone
on October 3, 2025
Posted by: mthompson2535
[This review was collected as part of a promotion.] Upgraded from the S22 Ultra. Seems like the exact phone without the curved screen and some other small upgrades. Overall, its always snappy with speed and navigation of the interface. Has not failed me yet. The camera is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Packed full of premium features. Flagship, frfr!!
on October 3, 2025
Posted by: DwayneNotTheRockJohnson
[This review was collected as part of a promotion.] The Galaxy AI features have finally brought out the artist within me. I never really cared much for the cameras but with this being my third Galaxy Ultra/Note device, I'm really putting time into taking pictures, videos, and creating personal art projects. Galaxy AI is a great addition to an already spectacular phone. Keep up the good work Samsung. Thanks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Quality
on October 3, 2025
Posted by: Chiky5001
[This review was collected as part of a promotion.] I have not updated my phone since the S21 and I am so pleased that I was able to switch now. Seeing all the new features, like Galaxy AI, and the amazing camera quality has really fortified my love for Samsung technology
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 3, 2025
Posted by: Orrdawg78
[This review was collected as part of a promotion.] I love my galaxy s25 ultra its by far the best phone ive ever had I love the stylus its easy to draw take notes whatever you need and the galaxy Ai is awesome its allowed me to turn pictures of my dog i to put down into videos and it just livens up my heart to be able to see my boy waging his tail and looking around just by using the ai to turn a still photograph into a video I just love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the s25 ultra
on October 3, 2025
Posted by: medved
[This review was collected as part of a promotion.] The battery lasts pretty good and I can be on it all the time and not worry about the battery.
The AI features are really well put together and I enjoy using the feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on October 3, 2025
Posted by: MarisaJ
[This review was collected as part of a promotion.] I currently have the S24 ultra..the features of the S25 ultra exceed what's I've seen with the 24 Ultra. Hut I love galaxy phones and will continue to use them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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