Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
3
Bring back sd cards
on June 4, 2026
Posted by: Bringback
[This review was collected as part of a promotion.] Galaxy ai should be banned forever ai is a name on society
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Bringback, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know our customers have different needs and wants from their chosen device. We have provided a link to the complete manual to help you disable any features you are not wanting to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you if you are finding the storage of your device to be insufficient for your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Want in a Smartphone
on June 4, 2026
Posted by: Ultrafan54
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few months now, and honestly, it's the best phone I've ever had. The screen looks amazing, it's bright, sharp, and great whether I'm getting work done, watching videos, or just scrolling through social media. The battery life has also been really impressive and easily lasts me through a full day, even with heavy use.
The camera system is outstanding. Photos are detailed and vibrant in a variety of lighting conditions, and the zoom capabilities continue to impress me. The performance is fast and responsive, even when multitasking between several apps.
One of my favorite features is Galaxy AI. The AI tools are genuinely useful and help save time with tasks like writing assistance, photo editing, and searching for information. These features feel practical rather than gimmicky and have become part of my daily routine.
As someone who uses their phone for both work and personal life, the Galaxy S25 Ultra handles everything I throw at it with ease. Samsung has created a powerful, polished device that delivers a premium experience in every area. I would highly recommend it to anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the the S25 Ultra. It's like a handheld PC.
on June 4, 2026
Posted by: BlessedNanaX2
[This review was collected as part of a promotion.] Galaxy AI i am still trying to learn but so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fire device
on June 4, 2026
Posted by: Sargento67
[This review was collected as part of a promotion.] The Galaxy S25 is amazingly fas device. The interactive AI (Gemini assistant) has been an amazing help to my daily tasks, making everything easier and faster to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 4, 2026
Posted by: LittleMomma81
[This review was collected as part of a promotion.] I use my phone as a normal users. I dont need anything fancy, but just want it to work at all times. This phone has done just that! The Galaxy AI on it has been very useful as well. Getting me information or cleaning up pictures that I have taken with one click. I do love the galaxy phones!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 4, 2026
Posted by: RIO1116
[This review was collected as part of a promotion.] I mainly wanted this phone for the camera quality, and it didn't disappoint. It takes crisp pictures and videos.
The battery life is amazing. I can go all day without a charge. Very pleased with thia phone and glad I upgrated.
The battery life is amazing. I can go all day without a charge. Very pleased with thia phone and glad I upgrated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and great multitasking
on June 4, 2026
Posted by: Chitosama
[This review was collected as part of a promotion.] Great experience. Love the pen. The camera is great and the updates have made it better.
Only bad thing is the heat up when multitasking sometimes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera settings with AI design
on June 4, 2026
Posted by: BudAli
[This review was collected as part of a promotion.] I've been very impressed with the Samsung Galaxy S25, especially its camera system and AI-powered features. The camera delivers sharp, vibrant photos with excellent detail in both daylight and low-light conditions. The zoom capabilities are outstanding, allowing me to capture distant subjects without losing much clarity.
One of my favorite features is the AI photo enhancement, which automatically improves images by adjusting colors, lighting, and sharpness. Night mode performs exceptionally well, producing bright and detailed photos even in challenging lighting conditions. Video recording is smooth and professional-looking, with excellent stabilization.
Beyond the camera, the Galaxy S25 offers useful AI tools that enhance productivity and everyday use. Features such as intelligent photo editing, real-time translation, and advanced voice assistance make the phone feel futuristic and practical at the same time.
The display is beautiful, the performance is fast, and the battery life easily lasts throughout the day. Overall, the Samsung Galaxy S25 is an excellent smartphone that combines cutting-edge camera technology with innovative features, making it a great choice for photography enthusiasts and everyday users alike.
Value
5
Written by a customer while visiting Samsung US