Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,274
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,100 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Love this phone
on September 22, 2025
Posted by: GunTech
[This review was collected as part of a promotion.] I absolutely love this phone, the features are awesome, especially the camera and quality of photos and videos. I like the AI features as well, getting used to using it more and more but so far I love it. The video quality for my school assignments is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on September 23, 2025
Posted by: Zack333
[This review was collected as part of a promotion.] This phone has a great camera and is super fast. The battery lasts forever as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera amd AI features are awesome!!!
on September 23, 2025
Posted by: RVJRCALI
[This review was collected as part of a promotion.] I've always been a fan of Androids/Samsung products due to the fact that they don't limit the use of your devices as far as apps and designs available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Redefined
on September 26, 2025
Posted by: DsamsungS
[This review was collected as part of a promotion.] Galaxy AI is a genuinely useful and impressive suite of features that moves AI from a tech demo to a practical daily tool. While not every feature is perfect, the overall package significantly enhances communication, productivity, and creativity.
Behind the scenes at the FAINAITRI podcast. As the photographer, I'm capturing our entire recording session using just my Samsung!
My workflow is powered by my Samsung S25 Ultra. Between Galaxy AI for quick edits and other apps for project management, I'm able to multitask seamlessly.
Just wanted to say thank you, Samsung. Ever since I had my first Galaxy S3, I knew I was with the right brand. Today, my S25 Ultra is an essential part of my daily life as a professional. Thanks for the constant innovation that helps us create.
Behind the scenes at the FAINAITRI podcast. As the photographer, I'm capturing our entire recording session using just my Samsung!
My workflow is powered by my Samsung S25 Ultra. Between Galaxy AI for quick edits and other apps for project management, I'm able to multitask seamlessly.
Just wanted to say thank you, Samsung. Ever since I had my first Galaxy S3, I knew I was with the right brand. Today, my S25 Ultra is an essential part of my daily life as a professional. Thanks for the constant innovation that helps us create.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Outstanding!
on September 27, 2025
Posted by: marcony22
[This review was collected as part of a promotion.] I am so into Samsung Galaxy family, and this is my 4th phone in a row, from the series. Absolutely love the Galaxy S25 Ultra! The stunning display, incredibly fast performance, and exceptional camera quality make it a joy to use every day. The AI features are a game changer, smart photo enhancements automatically adjust settings for perfect shots, while AI-powered voice commands and assistant improve usability and multitasking. The AI also optimizes battery life by learning usage patterns to extend daily use. Battery life easily lasts all day, and the S Pen adds tons of convenience for notes and creative tasks. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great awesome features
on October 6, 2025
Posted by: Tylo27
[This review was collected as part of a promotion.] Galaxy AI is fun to use. Everything works as advertised
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product
on October 7, 2025
Posted by: Rikkilove
[This review was collected as part of a promotion.] Phone works very well! Haven't had any issues with it. The galaxy AI also is a great tool to use and very helpful!
Value
5
Written by a customer while visiting Samsung US
Posted by: 2Cents
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Very nice phone. Would have been 5 stars but the removal of the SD storage card slot and the discontinuance of the iris biometrics lowered the score.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 8, 2025
Hi there 2Cents, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. The removal of the micro SD card has allowed for enhanced durability and water-resistance for your device. If you are finding the storage to be insufficient for your needs, we do have cloud based storage expansion as an option for you. We have provided links to articles to help you with the fingerprint and facial recognition options for unlocking and using your device. We have also provided a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nUse Facial recognition security on a Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS00062630/\nUse the fingerprint sensor on your Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS00082563/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US