Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(28,924 Reviews)
Rating breakdown 28,924 reviews
5 Stars
24,788
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Posted by: Cindy
from Maine
Verified Purchase:Yes
When I was looking at this phone, I thought that it had the ability to use the "pencil" to take pictures from afar. That is one of the biggest reasons I bought it. I guess Samsung decided to take that feature away. Kind of stinks. I should have gone with the S24.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 22, 2025
Hey there Cindy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to use your device in the way you are seeking is to you. We have provided a link to the complete manual available for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is Unbeatable
on September 19, 2025
Posted by: TheTitleist
[This review was collected as part of a promotion.] I have gone back and forth between Samsung and Google phones, but I think this one is the best phone I've ever used. It has a premium feel and the touch of the screen is much better than the Google Pixel 7 Pro I was using. Camera is the best I've used and battery life is really good as well. I am not sure I could be tempted by another phone in the next few years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best android phone till date
on September 19, 2025
Posted by: SPMFPL
[This review was collected as part of a promotion.] I m using samsung galaxy s series since s6. And i love samaung phine. S25 Ultra is the best from any androind phone ever. Glaxy AI is the best feauture with latest tech n realtime AI technologie.
Its 5 star from me bcz dont have option to give more..
Keep good going samsung team.
Its 5 star from me bcz dont have option to give more..
Keep good going samsung team.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has the best battery ever
on September 19, 2025
Posted by: Bebos80
[This review was collected as part of a promotion.] I use my phone for work and school, I even use AI to help me with the translate, battery stay all day doing everything if im not using it much will stay until next day.
Screen resolution is the best.
Screen resolution is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the Large Space it has. Incredible
on September 19, 2025
Posted by: HolyBoy
[This review was collected as part of a promotion.] I use the Galaxy AI to help me answer everyday questions and to find stuff out quick hands-free while at work or home. Some Primo Stuff yall got going on with that new AI and Whatnot. I appreciate the work yall do. Keep it up and don't ever let them say propaganda like it's become self aware. Its simply just beginning to understand itself like we as humans do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing.
on September 19, 2025
Posted by: Will05
[This review was collected as part of a promotion.] Great phone i use it for work. From the camera to the s pen everything is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 19, 2025
Posted by: ULTRA6SAM
[This review was collected as part of a promotion.] I use it daily to watch videos, listen to music, and use social media. I really like its camera quality and that it has many features that can help me in my daily life.
Galaxia IA is very interesting.
Galaxia IA is very interesting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on September 19, 2025
Posted by: TheSole
[This review was collected as part of a promotion.] I've had my Ultra for a while now and I love it. I've been using the larger versions of Samson Galaxy phones since the first Note was released. The Galaxy AI is pretty solid.
Value
5
Written by a customer while visiting Samsung US